Medical Assistant I - Cardiology

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Location: MGH Main Campus Boston
Schedule: M-F, 9:00am - 5:30pm

 

Job Summary

Under the supervision of the practice manager and the lead medical assistant the medical assistant is responsible for ensuring efficient patient flow while maintaining the highest level of patient safety, patient care, patient satisfaction, and clinician satisfaction. Promotes patient satisfaction by interacting with patients in a professional and courteous manner; consistent with patients’ need. Demonstrates the highest level of integrity, respect, and maintains patient confidentiality. Contributes to an overall optimal patient experience.

 

Qualifications

PRINCIPAL DUTIES AND RESPONSIBILITIES:          

• Active participation in patient care including rooming patients, taking blood pressures, performing EKGs, recording patient vitals in EPIC. 
• Performs other procedures as determined relevant to the individual patient and transport patient to ER, if needed.
• Overall responsibility for the flow of the providers’ patient care sessions. 
• Providing needed information to the front desk staff concerning the workflow in the patient care area and keeping the provider informed of any issues that affect the efficiency of the clinical flow. 
• Accurately uses the Ambulatory Patient Tracking system. 
• Demonstrates a strong sense of shared responsibility to maintain a clean environment by ensuring exam rooms and phlebotomy area are clean and appropriately stocked with supplies daily.
• Exhibits a strong sense of shared responsibility in maintaining clinical equipment, including EKG machines, daily transmission of EKG recordings, and monthly calibration of scales.
• Responsible for contacting Bio-Med for any broken machine or expired that is registered with the Bio-Medical Engineering department. 
• Promotes patient/customer satisfaction by interacting with patients and coworkers in a professional and courteous manner.

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

• Phlebotomy & EKG experience preferred
• Knowledge of EPIC
• Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing
• Superior service attitude
• Compassionate and kind
• Energetic and enthusiastic
• Self-motivator
• Works well both independently and as part of a team
• Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts
• Exceptional organizational and time management skills; ability to organize time and priorities effectively, asking for direction when appropriate. 
• Flexibility and proven ability to handle multiple tasks
• Experience with common PC computer software including Microsoft Word, Excel, and Outlook
• Capable of working in a practice environment/culture that promotes ongoing change toward process improvement

 LICENSES/CERTIFICATIONS:         

• Certified Medical Assistant through the American Association of Medical Assistants (AAMA) preferred.
• BLS Certification through American Heart Association (AHA) preferred.
• EKG Certified preferred.

 

Additional Job Details (if applicable)

 

Remote Type

Onsite

 

Work Location

32 Fruit Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$17.36 - $24.45/Hourly

 

Grade

3

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your tot