Technical Delivery Lead (Veeva)

Company Description

About Publicis LifeSpeed

Publicis LifeSpeed is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and ROI.

Publicis LifeSpeed is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the energetic atmosphere of a startup company with the stability and experience of a global leader.

Job Description

Our advanced Technology capability delivers cutting-edge, high-impact digital products and platforms. We have strategic partnerships with the world’s leading marketing and technology vendors that allow us to leverage the top platforms and tools for our clients. Through collaborating with Digital Strategy, Experience Design, Creative, Data and Analytics, Project Management, and Account teams, our technologists are paving the way for innovation and transforming the marketing landscape.  

 Our team is made up of a diverse group of highly qualified people with various backgrounds, who bring qualities such as intellectual curiosity, determination, and creativity to our client work.  

We’re searching for a Content Factory Technical Delivery Lead (Vice President, Director) to lead the technical side of our Content Factory, collaborating deeply with client teams and leading cross-functional technical teams. In this executive leadership role, you will be responsible for building, delivering, and scaling the Content Factory’s range of technical offerings to our clients. These services include Veeva CRM Commercial Cloud-based projects, marketing technology strategy, full-stack software/platform development, business analysis and quality assurance. 

As a key leader, you will partner with highly talented individuals across Digital Strategy, User Experience, Marketing, Media, Data and Analytics, and Creative to deliver transformative success for our clients. You will also be responsible for the career management for multiple Content Factory technical team members, as well as shaping the culture of the Content Factory team.  

Key responsibilities include:  

• Overall health and client satisfaction of Content Factory and client engagement 

• Articulating the Content Factory views on digital business philosophies, keeping clients up-to-date on the latest technologies and leading the vision for growth for the long term 

• Leading the Content Factory Solutions Enablement team 

• Owning the relationship with client’s Content Factory leads and IT representatives 

• Developing and maintaining relationships with the client marketing, customer experience, and promotional review teams 

• Organic growth of client engagement and leading technology involvement in Content Factory new business efforts 

• Providing leadership and/or guiding the implementation and activation of MarTech platforms; identifying opportunities and providing recommendations for platform optimization through strong understanding of product roadmaps in correlation to client business goals 

• Continuous success of project delivery 

• Accurately estimating projects and large-scale engagements as well as writing scope documents 

• Financial accountability for Content Factory scopes 

• Forecasting and maintaining right-sized technology staffing across Content Factory 

• Removing impediments from both day-to-day projects and organizational progress 

• Driving cross-capability team adherence to the SDLC process  

• Providing executive sign-off for technical requirements, production deployments, and policy documents 

• Collaborating with business analysts, product owners, and project managers during the creation of requirements  

• Contributing to the PH Veeva and Adobe practices and the Content Factory’s continuous improvement activities by bringing innovative ideas to the table 

• Staying current on emerging digital marketing technologies, best-practices, and trends 

• Developing relevant case studies on client businesses and vendor partner experiences to help support optimization and new business initiatives 

• Aiding in managing and developing the Content Factory to adapt to changing environments and needs and drive and coach teams to successful solutions and continuous skill development and growth 

Qualifications

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