Program Manager
Mass General BrighamAbout the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Program Manager is responsible for the daily operations of the program. Under the supervision of the Program Director, the Program Manager will maximize the operational efficiency of all program aspects and be responsible for implementing all general, emergency, personnel, and program-specific policies and procedures necessary to ensure a safe and efficiently run department.<br><br>Does this position require Patient Care?NoEssential Functions
Recruit, hire, train, and supervise staff.
-Ongoing development/implementation of New Hire Orientation to document all measures taken to orient new staff and ensure adequate/thorough education and training for employees.
-Collaborate with the Program Director regarding any necessary issues of disciplinary action, including review of any documented verbal counseling and written warnings. Complete annual Performance Appraisals alongside the Program Director.
-Oversee all general services provided in the program to ensure compliance with program mission, established philosophies, and published Program Guidelines.
-Assist in building and leading a high-performing team.
-Act as a liaison between all levels of staff to effectively address all program concerns, respond to complaints, escalate issues, and ensure coverage as needed.
-Develop systems and procure organizational tools to improve efficiency, orderliness, and safety.
Qualifications
Education
Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Program Management Experience 3-5 years preferred or Supervisory/Team Leadership Experience 3-5 years required
Knowledge, Skills and Abilities
- Knowledgeable of program management principles, methodologies, and tools.
- Demonstrated experience in leading and managing cross-functional teams.
- Excellent strategic thinking and problem-solving skills.
- Strong business acumen and ability to identify and pursue funding opportunities.
- Excellent communication and presentation skills.
- Ability to work in a fast-paced, dynamic environment and adapt to change.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
17 Hillside Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$78,000.00 - $113,453.60/Annual
Grade
7
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