Executive Director, Payer Relations

Title:

Executive Director, Payer Relations

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Payer Relations

Time Type:

Full time

Weekly Hours:

40

FTE:

1

Shift:

First Shift (United States of America)

Summary:

About the Role
At Roswell Park Comprehensive Cancer Center, every role contributes to something bigger: improving lives through exceptional patient care, groundbreaking research, and innovation. As the Executive Director, Payer Relations, you will play a critical leadership role in helping ensure our patients have access to the care they need while supporting the financial strength and long-term success of the organization.
In this highly visible leadership position, you will partner closely with the Vice President, Payer Relations and collaborate with leaders across finance, clinical operations, revenue cycle, legal, compliance, information technology, and care management. Together, you'll help shape payer strategy, lead complex contract negotiations, advance value-based care initiatives, and guide a high-performing team responsible for payer contracting, analytics, and operations.
This role is ideal for a strategic healthcare leader who enjoys solving complex challenges, building strong partnerships, and influencing organizational decisions that have a meaningful impact on patients and the future of healthcare.
The starting annual salary for this position is $145,685, the salary can range based on experience and education. This will also include a full comprehensive benefits package.


What You'll Do
In this role, you will:
Help develop and execute Roswell Park's payer strategy across all lines of business
Lead or support complex payer contract negotiations and manage key payer relationships
Provide strategic guidance on reimbursement, managed care, and value-based care initiatives
Oversee and develop teams responsible for contracting, payer analytics, and operational support
Partner with leaders across the organization to identify opportunities for growth, efficiency, and improved patient access
Analyze financial and reimbursement trends to support executive decision-making
Ensure payer operations and contracting activities remain compliant with regulatory requirements
Drive change management efforts related to payer strategy, contracting, and operational improvements
Serve as a trusted advisor to executive leadership on payer and reimbursement matters


What You'll Bring
We're looking for a collaborative and strategic healthcare leader who can balance big-picture thinking with strong operational execution.

You may be successful in this role if you have:
Significant experience in payer contracting, managed care operations, revenue cycle, healthcare finance, or a related healthcare field
Experience leading complex, high-value payer negotiations across multiple lines of business
A track record of building, developing, and leading high-performing teams
Strong business and financial acumen with the ability to interpret data and translate insights into action
Experience supporting senior leaders and contributing to organizational strategy
Knowledge of value-based care models, risk-based contracting, and alternative payment approaches
Experience working within New York State's healthcare and payer environment
Expertise in reimbursement methodologies, healthcare payment structures, and contract performance analysis
Strong communication and relationship-building skills with the ability to influence stakeholders at all levels
The ability to navigate complex situations, make sound decisions, and lead through change

Preferred Education & Experience
Master's degree with eight (8) years of progressive experience in payer contracting, managed care operations, revenue cycle, healthcare finance, or a related field, including leadership experience

OR

Bachelor's degree in Business, Healthcare Administration, Finance, Law, or a related field with ten (10) years of progressive experience in payer contracting, managed care operations, revenue cycle, healthcare finance, or a related field, including leadership experience


Why You'll Love Working Here
Roswell Park Comprehensive Cancer Center is one of the nation's leading cancer centers and was among the first institutions designated as a Comprehensive Cancer Center by the National Cancer Institute. We are united by a mission to eliminate cancer's grip on humanity through discovery, innovation, compassion, and hope.


When you join Roswell Park, you'll find:
Meaningful work that directly supports patients and advances cancer care
Opportunities to collaborate with highly respected clinical, r