Strategic Finance Associate, CX

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee’s payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500)

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We're looking to hire a Strategic Finance Associate within the GTM Finance org who will partner with our Customer Support (Cx) and Operations (Ops) teams here at Rippling. Cx & Ops covers Customer Support, Implementation, Professional Services and Customer Success. This role will work directly with senior management within the Cx & Ops organization, and will have significant executive exposure. 

Cx & Ops is a critical component of Rippling’s success and this position is fundamental to driving strategic and financial initiatives. This role is responsible for owning recurring Cx & Ops Strategic Finance forums, analysis of new initiatives, performance tracking against plan, management of costs across functions, and partnership with key cross-functional stakeholders. There will be an emphasis on drawing insights from statistical analysis, KPIs, and leading initiatives to further enhance the impact and success of the Cx & Ops Org at Rippling. 

We are looking to hire an Associate to be based out of the New York office. This role will work closely with senior management in the Finance and CX teams and will have a high level of executive visibility. The ideal candidate will have relevant experience in investment banking, investing, or Finance at a high-growth technology company.

What you will do

• Work closely with leaders within the business as well as Revenue Operations and Data Analytics team to support data driven decision making across all Cx & Ops functions
• Support the launch of new initiatives, for example new service models, pricing packages, product launches etc. through financial modeling and analytics required to support decision making
• Coordinate with and present to key executives to support Cx & Ops efforts in quarterly and annual strategic and financial planning discussions
• Develop a greater depth of understanding around Cx & Ops efficiency metrics
• Partner with the business and cross-functional team members to develop and maintain robust, scalable forecasting models
• Partner with Cx & Ops leadership to develop and monitor budgets and headcount needs
• Lead the development of dashboards, in partnership with Data & Revenue Operations to track progress of Cx & Ops initiatives
• Coordinate and prepare materials for executive review (including for board meetings)

What you will need

• 4+ years of experience in finance. Previous experience in a high-growth technology company, investing, and/or investment banking is preferred
• Excellent financial modeling and analytical skills. A track record of building and maintaining complex operating models
• Excellent communication and interpersonal skills
• Self-starter with the ability to manage time, deliverables, and cross-functional relationships
• Organized, attentive to detail, and intellectually curious
• A passion for working in a fast-faced environment and solving ambiguous, challenging problems. 
• Minimum basic knowledge of SQL
• Experience with financial planning tools (e.g. Anaplan) and Salesforce is a plus but not required.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physica