Compliance Privacy Advisor, Sr. Manager

Compliance Privacy Advisor, Sr. Manager

The Capital One Privacy Compliance & Risk team is seeking a Senior Manager with a passion for mitigating privacy risk at a tech-focused financial institution. The Senior Manager will join us to perform key privacy compliance activities on the second line of defense and will help manage privacy risk.

The Compliance Privacy Senior Manager performs a key risk management role to ensure compliance with applicable federal and state Privacy laws and regulations and a growing portfolio of international Privacy laws and regulations. The Compliance Privacy Senior Manager will apply risk, process management, and analytical skills to drive action to support privacy risk objectives. A successful Compliance Privacy Senior Manager is a highly motivated, forward-thinking self-starter who takes ownership, can work autonomously, is quick to adapt, technologically adept, and a committed learner. 

Responsibilities:

• Actively follow privacy trends across the country, including the development of new privacy laws and emerging privacy risks

• Maintain subject matter expertise of applicable privacy international and domestic laws and regulations, including but not limited to TCPA, TSR, CAN-SPAM, GLBA, FCRA, FACTA, FFIEC guidance, CCPA, and GDPR

• Provide advice and effective challenge on privacy risks and support business lines through various interactions and forum engagements

• Actively engage with others within the department, including other subject matter experts and transaction testing team members

• Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation

• Participate on complex projects by providing guidance, advice, and effective challenge

• Participate in reporting activities used by Senior Leadership

• Travel to various Capital One locations as necessary

The ideal candidate will possess:

• Clear results orientation and focus on achieving both short- and long-term goals

• A proven track record of supporting and working across business lines and functions and with a senior management team

• Ability to navigate “white space” or ambiguous situations to drive and execute an agenda in a fluid environment

• Solid teamwork skills: ability to build and leverage the capabilities of a high-performing team

• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills

• Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues

• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts

• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment

• Strong project management, process management, and organizational skills

• A collaborative, energetic, solution-oriented, and innovative leadership style

• Ability to balance operating independently with appropriate escalation and interaction with senior leadership

• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department

• Understanding of key regulatory and audit requirements and three lines of defense risk management framework

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 7 years of privacy, compliance, risk management, legal or audit experience

Preferred Qualifications:

• Juris Doctor or Master’s degree

• 8+ years of privacy, compliance, risk management, legal or audit experience at a financial institution

• 3+ years of experience in strategic consulting and strategic initiative management

• 3+ years of people management experience 

• Certified Information Privacy Professional (CIPP), Certified Risk Professional (CRP)