Associate Technical Data Manager

Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

Interested in building the technical data that keeps our aircraft operating safely and efficiently? As an Associate Technical Data Manager, you will support the creation and revision of aircraft maintenance documentation while gaining exposure to Original Equipment Manufacturer (OEM) materials, regulatory standards, and Southwest’s Maintenance programs. You will help develop accurate, compliant work instructions that our mechanics rely on every day and collaborate with a Team focused on clarity, consistency, and continuous improvement. This role offers a clear development path into aviation technical data and document lifecycle management, giving you the opportunity to support fleet modernization and make a meaningful impact from day one. 

 

Additional details: 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.     

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.   

Responsibilities

• Assist in preparing, formatting, and updating maintenance-related technical documentation
• Support the implementation of document change requests and OEM document revisions
• Help manage document change workflows, version control, and digital archives
• Participate in quality checks for clarity, formatting, and compliance with standards
• Interpret basic technical content with guidance and support
• Assist in integrating regulatory directives and OEM updates into technical data
• Learn and apply documentation tools, XML/SGML structures, and template use
• Maintain organized records and contribute to documentation audits
• Support Station visits, as required to, support Maintenance Programs
• Participate in training, team meetings, and document change improvement projects
• Collaborate with technical writers and engineers and other stakeholder to resolve content-related questions
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

• Foundational understanding of aircraft systems, technical documentation, and maintenance program structures.
• Foundational in interpreting regulatory, OEM documentation, and Engineering documents, such as but not limited to AMM, IPC, ADs, SBs, STCs, Engineering Orders, Design Drawings.
• Foundantional in interpersonal and communication skills with the ability to lead, influence, collaborate, and adapt within cross-functional team environments; consistently effective under pressure and within proposed deadlines.
• Strong written and verbal communication skills
• Detail-oriented with a willingness to follow established processes
• Basic technical comprehension and interest in technical documentation
• Familiarity with MS Office; exposure to XML/SGML tools is a plus
• Team-oriented with eagerness to learn and take initiative
• Comfortable working in fast-paced, deadline-driven environments

Education

• Required: High School Diploma or GED

Expe