Envista Manager, IT Vendor Management (Remote-East Coast, US)

Job Description:

JOB SUMMARY:

We are looking for a Manager of IT Vendor Management to join our team and oversee the relationship and performance of our IT Manage Service Provider and various vendors and partners. You will be reporting to the Director of Supplier Management, and you will be a part of the team that supports the Supplier Relationship Management Scope for IT and Envista OpCo’s.  Some of the responsibilities include supplier governance, negotiating and managing contracts, dispute resolution, and managing and monitoring of supplier performance through KPIs/SLAs and regular governance meetings. This manager role will have responsibility for overall IT Vendor contract, performance, relationship and risk management as well as ensuring that they deliver following AQSCIR principles. You own and must be adept at contractual, commercial and operational working relationships with vendors to ensure effective delivery of committed products, services and solutions.

PRIMARY DUTIES & RESPONSIBILTIES:

• Provide leadership and set the strategic direction for the IT Suppliers that aligns to the mission and vision of the vendor management office (VMO) and to ensure Supplier delivery is in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.
• Collaborate with internal stakeholders — including IT and business resources, sourcing and procurement — to develop criteria and best practices for vendor selection.
• Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics and performance management tools.
• Serve as the leadership-level point of contact between the vendors and internal customers consuming vendor services and solutions.
• Manage the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships to key stakeholders and vendors.
• Manage/oversee the maintenance of the contract repository of vendors in the contract management database.
• Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services), cost center and region.
• Manage vendor relationships as the key point of contact between specified vendors and the business and serve as a point of escalation for vendor issues and disputes and drive those issues to resolution.
• Oversee the measurement and reporting of vendor performance, including the development of evaluation tools based on stakeholder needs, and the creation of scorecards and dashboards that will accurately present this data.
• Maintain vendor risk assessments or risk registers in cooperation with risk, privacy, business continuity and security teams.
• Source, evaluate, and select IT vendors and partners that meet our business requirements and standards.
• Delivering best-in- class technology products and services with the right balance of cost control, risk mitigation and speed.

Job Requirements:

• Bachelor’s degree in Information Technology, Business Administration, a related field, or 15+ years of equivalent work experience in lieu of a degree.
• 5+ years of experience in IT vendor management, procurement, or a similar role
• Strong knowledge of IT vendor management methodologies, tools, and best practices.
• Excellent negotiation, communication, and relationship-building skills.
• Ability to manage multiple IT vendors and partners in a fast-paced and dynamic environment.
• Ability to analyze and report on IT vendor and partner performance and outcomes.
• Ability to work independently and as part of a team.

PREFERRED QUALIFICATIONS:

• Certification in ITIL, PMP, or a related discipline is an asset.
• Experience with supplier contracts and/or supplier management is a plus.
• Experience with offshore and managed service provider contracts.
• Experience about laws and regulations applicable to global contracts.
• Experience with Contract Law.
• Understanding of Agile contracts.

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Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational