Busser - Foundry Grill Restaurant
Sundance Mountain ResortAbout the role
Job Title: FOUNDRY GRILL BUSSER
Department: F&B
Reports To: Foundry Grill Manager, Assistant Manager and Supervisor
Rate of Pay: $3.00/Hour + tips
Shift: Monday through Sunday, Variable AM and PM shifts
Part Time, Year-Round Positions
MUST BE AVAILABLE WEEKENDS & HOLIDAYS
SUMMARY
Create an exceptional dining experience for the guests by assisting the service staff and supporting the Foundry Grill management and culinary teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Warmly greet each guest.
Ensure dining room is set and ready for service to the Sundance standard.
Deliver water (bottled or tap) to guests and refill glasses as needed.
Assist in the service and clearing of food as directed by the server.
Ensure proper sequence of service for all guests.
Reset tables within two minutes of the guest's departure.
Be motivated to stay productive, helpful, and impactful to the guest experience in a positive manner.
Stock service stations and buss trays.
Buff silverware and glasses.
Support the recycling program.
Exhibit job and product knowledge sufficient to provide guests with accurate information in all aspects of food, service, and resort information.
Exhibit self confidence to the degree necessary to handle a variety of situations in a positive and professional manner.
Share the Sundance story of land preservation and environmental commitment as the occasion arises.
Maintain a clean and neat appearance while wearing a complete, wrinkle free, designated uniform and name tag.
Complete pre-service and end of shift side work including cleaning and closing responsibilities.
Work cooperatively with dishwashers ensuring dirty dishes are handled to protocol.
Ensure work is inspected by management prior to departing.
Exhibit a positive attitude when speaking about guests and fellow employees.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be able to work a flexible schedule, work well under pressure, meet deadlines, and manage time appropriately.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement.
Support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be a positive ambassador of Sundance inside and outside of work
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life
habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.
DRESS CODE
Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:
All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
All employees are required to wear nametags at all times
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