Sr. Global Channel Sales Specialist

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Your day at NTT DATA

The Senior Principal Marketing Operations Specialist is a highly skilled and advanced subject matter expert, responsible for ensuring effective strategy, efficient investment, comprehensive processes and accountability across the marketing function aligned to the overarching marketing and business goals.

This role ensures overall process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.

What you'll be doing

Key Roles and Responsibilities:

• Oversees strategic business initiatives from development through successful execution under the guidance of marketing leadership.
• Supports the marketing leadership team to determine and prioritize marketing strategies in line with business priorities.
• Drives, executes and implements key marketing programs and initiatives by partnering with marketing leadership and other relevant business stakeholders.
• Drives adoption, enablement, best practices and optimization of global marketing technologies. 
• Ensures the optimization of the operating model across Regions, Divisions and Centers of Excellence, finding process, knowledge and skills gaps and help to address them.
• Works towards improving current processes and coordinates organizational procedures for optimized efficiency and productivity.
• Collaborates with leadership team(s) to determine and prioritize business strategies.
• Provides overall management of the Marketing Management System.
• Coordinates marketing planning, budget management and forecasting and marketing resource management.
• Supports with the management of the budget process across the function including annual budget process with Finance, Region, Division and COEs aligned to business strategy and objectives.
• Provides ongoing management of budgets vs. targets i.e., monthly tracking and adjustments, quarterly planning, investment strategy across marketing.
• Builds the linkage between budget, investment and marketing outcomes in addition to regional/global business goals.
• Ensures accountability and delivery outcomes against key priorities e.g., milestones, marketing objectives, QBRs.
• Works with leadership team to deliver, monitor and communicate progress towards goals.
• Creates a reporting delivery platform and capability to track and measure marketing’s performance and overall impact on the business.
• Identifies and helps solve core problems or opportunities within business processes across the marketing function.
• Provides leadership team with insight and analysis on marketing operations.
• Provides support and oversight for special projects and initiatives.
• Provides tactical support to implement ideas across leadership team.

Knowledge, Skills and Attributes:

• Must possess confidence to take the initiative and make decisions each day that can impact marketing’s daily operations.
• Excellent communication skills and ability to adapt to audience needs.
• Excellent ability to execute continuous process improvement.
• Agile project management, planning and organizational skills.
• Action and results oriented with excellent collaboration and people management skills.
• Analytical thinker, naturally curious with the ability to map strategy to tactics.
• Process improvement and project management methodologies (e.g. Lean, Six Sigma, PMP, agile, scrum, Kanban).
• Excellent ability to deliver results in short timeframes.
• Excellent ability to identify, understand a problem and its root cause, and research effective solutions.
• Excellent knowledge of web 2.0, search, wikis and interactive elements and appropriate use
• Excellent knowledge and experience in implementing and the ongoing management of process and technologies to enable digital execution and success.
• Excellent ability to establish metrics, standardize data sources and manage third-party providers.
• Successful track record of delivering marketing projects on time, on budget and with results.
• Ability to identify, understand a problem and its root cause, and research effective solutions.
• Ability to be flexible and independently meet deadlines.
• Ability to lead by example.
• Ability to work on issues that