OPERATIONS ANALYST II - 64080443

Requisition No: 848548 

Agency: Department of Health

Working Title: OPERATIONS ANALYST II - 64080443

 Pay Plan: Career Service

Position Number: 64080443 

Salary:  $35,000.00 - $37,000.00 

Posting Closing Date: 03/15/2025 

Total Compensation Estimator Tool

Division of Medical Quality Assurance

Bureau of Operations, Operational Support Services

Operations Analyst II

Open Competitive Opportunity

 

**Anticipated Vacancy**

 

Do you have an eye for details?  Do you notice errors other people miss when proofreading documents?  Do you enjoy working independently?  Working with the Division of Medical Quality Assurance in Operational Support Services as a Public Records Specialist may be a great choice for you.  This full-time position fulfills public records requests and manages records until retention is met and destruction is complete.  

 

***ATTENTION CANDIDATES***
To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history. 

 

Your Specific Responsibilities:

This independent work includes analyzing, developing, and assisting in administering public record policies, practices, methods, and procedures to ensure the Division of Medical Quality Assurance complies with Florida’s Public Records statute and administrative rules.

 

Coordinates responses to public record requests in accordance with Chapter 119, Florida Statutes using the department’s web-based public records management system, GovQA. Assign, escalate, manage, and track public records requests, deadlines, and costs. Perform quality assurance review of any public record response released by the division using a standardized methodology. Formulates recommendations to solve problems discovered and prepares reports of findings.

 

Applies operations research techniques to arrive at solutions regarding policies and procedures for handling requests for public records. Assists Office of the General Counsel and the division’s management to conduct major complex record studies.

 

Assists management in the installation of new methods, procedures and management techniques that are the result of implemented recommendations for improving public records policies and procedures.

 

Assist supervisor with training division staff on public record policies and procedures such as workflow and quality control.

 

Evaluates work measurement studies, management controls, fiscal accountability, methods analysis, and operational audits of the d