Senior Product Manager

ShopFully is the tech company leader in Drive To Store that connects millions of shoppers with the stores around them. We help people save time and money and make smarter shopping decisions and we support retailers and brands engaging with consumers throughout the customer journey, from online research to in-store shopping.

With our proprietary websites and apps, a network of publishers and digital platforms and our proprietary tech solutions, we reach 200 millions users globally.

We joined MEDIA Central Group in 2023 and we are now a partner to over 500 top retailers and brands in 25 countries across Europe, Australia and Latin America.

We’re a team of over 450 people focused on Digital Retail, spanning 30 different nationalities, with a mission: reinventing local shopping worldwide.

Are you ready to join us?

WHO WE'RE LOOKING FOR 🔍

The successful candidate will play a key role in defining, communicating, and executing the product vision and strategy. Leads cross-functional product-focused teams to define and deliver compelling new products and features which solve business and shopper problems. Drives the entire product development process from discovery to GTM with end-to-end success in mind.  Develops the product requirements and roadmaps, as well as incorporates feedback from shoppers into the product strategy. Works on multi-dimensional and complex opportunities with an acumen to stretch beyond their immediate focus area. Motivates and inspires product development, and other teams, to drive towards team objectives. Mentors and manages others on product management best practices, customer-focus, and actively participates in internal product development and operating processes.

WHAT YOU'LL DO 💪🏻

Vision: 

• Drive the product development process, and success measurement of key initiatives by helping to define business and shopper opportunities that support Flipps’ overall strategy and annual plans.
• Understand and articulate the problems to be solved and oversee the entire product development process - from product ideation to product release.
• Refine product vision and strategy by contributing to various product and prioritization frameworks and being the voice of the shopper.
• Frame customer problems to explain why improvements are needed, and how they fit into the product vision/strategy.
• Evangelize the product vision & strategy to get buy-in up-down-across the organization (up to leaders, down to development teams and across to peers & stakeholders).
• Translate complex technical problems into simple examples and communications for non-technical audiences
• Collaborate with other product team members to ensure consistency and compatibility across all Flipp products.

Deliver:

• Lead the development team to apply the product development process to discover customer problems, identify solutions, validate those solutions with customers, and execute on validated solutions to deliver a compelling product
• Work with the Product Designer to validate potential solutions with customers
• Lead the development team to develop and deploy, platform-oriented solutions
• Lead the team to define & refine the team’s objectives
• Work with the Product Marketing team to effectively represent the product to shoppers and merchants
• Support the team by describing & documenting the feature’s intended functionality
• Communicate the business value that is delivered at the end of every sprint.
• Identify risks & blockers and manage them to mitigate their impact.
• Work with the development team to drive agility and continuous improvement to velocity.
• Partner with Data Science/Analytics to properly size an opportunity.
• Define key metrics to measure feature success or failure; ensure measurement is done on every feature, make go/no go decisions based on measurements.
• Work with the development team & Data Science/Analytics teams to ensure all KPIs are measurable & actively tracked.

Trust:

• Align and manage stakeholder expectations across all levels of the organization using clear and consistent communications and why prioritized choices are made
• Works cross-functionally with engineering, marketing, design, analytics, and sales and other departments to develop strong relationships that allow for the smooth and efficient flow of product activities and the establishment of trust.
• Work with various business teams as key stakeholders to the product.
• Develop working relationships with customers to facilitate product discovery.
• Work with business teams to determine optimal product positioning & messaging for the purposes of product/feat