Pharmacy Technician (Refill Calls)

<p><strong>Join our Shields team today! - Monday - Friday, 9:00AM - 6:00PM</strong></p> <p>Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a&nbsp;<strong>Pharmacy Refill Technician </strong>to support the pharmacy team&nbsp; by ensuring accurate, timely filling and delivery of specialty medications. This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.</p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Provide compassionate, knowledgeable assistance to patients, providers, and staff.</li> <li>Make outbound refill calls and process requests promptly.</li> <li>Answer and triage incoming pharmacy calls.</li> <li>Clarify prescription orders with pharmacists or clinicians.</li> <li>Coordinate medication refills and complete accurate data entry.</li> <li>Assist with claim adjudication and troubleshoot rejected claims.</li> </ul> <p><strong>What You’ll Get:</strong></p> <ul> <li>Medical, dental, and vision insurance starting day one</li> <li>401(k) with match, 4 weeks PTO, 10 paid holidays</li> <li>Paid parental leave, short-term disability, and professional development</li> <li>Access to employee resource groups and wellness programs</li> </ul> <p><strong>What You Need:</strong></p> <ul> <li>State-registered (Texas) <strong>Pharmacy Technician</strong>; CPhT or ExCPT required</li> <li>2+ years of experience as a pharmacy technician; High School Diploma or GED</li> <li>Strong communication, organization, and tech skills</li> <li>Empathy, integrity, and a team-first mindset</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p>California residents employed by or applying for work at Shields have certain privacy rights. Please review our: <span style="text-decoration: underline;"><a href="https://www.shieldshealthsolutions.com/wp-content/uploads/2023/01/CPRA-Notice-Shields-Website-January-1-2023.pdf" target="_blank">California Workforce Privacy Notice</a></span>&nbsp;and <a href="https://www.shieldshealthsolutions.com/privacy-policy/" target="_blank"><span style="text-decoration: underline;">Privacy Policy</span>.&nbsp;&nbsp;</a></p> <p>By providing your mobile number, you agree to receive&nbsp;<span class="markoxh5x70hl" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">text</span> messages from Shie