Heart & Vascular Quality Improvement Lead

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Job Title:

Heart & Vascular Quality Improvement Lead

Department:

Health System Shared Services | Quality and Operations

Scope of Position

The Ohio State University Wexner Medical Center (OSUWMC) is committed to enhancing the quality and reliability of clinical care provided to patients. The Quality Outcomes manager develops and executes strategic quality plans within the designated areas to assure Ohio State University Wexner Medical Center continues to be innovative and world renowned in its approaches to quality and quality improvement.

Under the direction of the Associate Director for Quality Program Coordination, the Quality Outcomes Manager identifies and implements strategic and service line specific initiatives that support all levels of patient care within the organization. The outcomes manager leads a quality management and improvement team and applies clinical knowledge and analytical skills to lead a quality management and improvement program, supporting performance metric achievement in alignment with organizational goals. This position is the administrative lead for the quality management and clinical performance improvement program within the position’s assigned area. To achieve these goals the service-line quality manager evaluates patterns, trends, and  processes to improve the quality of care for patients across the Health System and/or Medical Center.

Position Summary

The Quality Outcomes Manager will report directly to the Associate Director of Quality Program Coordination with guidance from the Quality and Safety Department Administrative Directors and Senior Director. The Quality Outcomes Manager is responsible for overseeing the development and execution of multifaceted, service line- and area-specific strategies for quality improvement, program monitoring and evaluation, and adherence to regulatory standards. Within the designated areas of responsibility, the Quality Outcomes Manager is responsible for leading a program that promotes consistency and rigor in assessing performance toward quality metrics, analyzes and delivers quality performance data, and promotes process/quality improvement principles. The individual will lead a team and will promote/oversee the following: seeks out and leverages evidence based best practice to inform service line specific action plans; coordinates communication within and between key collaborators and stakeholders; ensures appropriate consultation and education regarding data analysis and improvement opportunities; recommends improvement plans that move toward target goals; and develops processes and mechanisms leading to best practices for quality outcomes within the designated areas.

Minimum Qualifications

• Bachelor's degree or equivalent experience required. Masters preferred or equivalent combination of education and experience.

• Independent and self-motivated individual.

• Minimum of 5 years of healthcare quality management experience required.

• Strong communication, interpersonal, analytical, organizational and facilitation skills.

• Strong knowledge of industry trends, best practices as they relate to the delivery of high quality and safe health care preferred.

• Strong project management experience and experience using variety of quality tools required (e.g., DMAIC, Lean Six Sigma, PDSA).

• Demonst