Success Marketing Senior Specialist

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience
The Customer Success & Partner Marketing team at Salesforce drives awareness, engagement, and growth across our Success and partner ecosystem. As a Product Marketing Senior Specialist, you will own four core program areas - social, webinars, events, and launches - bringing marketing instincts, strong storytelling, and a commitment to quality to every program you touch. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

• Own and execute the social content strategy for Customer Success and Professional Services, including content calendar development, brand voice consistency, and stakeholder collaboration

• Lead end-to-end webinar execution - from speaker identification and prep to talk tracks, run-of-show documents, registration strategy, and performance reporting

• Drive demo booth readiness and on-site execution at Agentforce World Tour and key field events, managing speakers, content updates, dry runs, and logistics in partnership with field and regional teams

• Steward go-to-market launch execution for Success Plan workshops, courses, and certifications, developing messaging, internal comms, and enablement assets while building toward independent launch ownership

You're Our Person If...

• You have 3-5 years of product marketing, content marketing, or integrated marketing experience in business-to-business (B2B) software-as-a-service (SaaS) or enterprise technology

• You have demonstrated end-to-end ownership of webinar or event programs

• You bring strong written communication and storytelling skills, with the ability to translate complex ideas into clear, compelling narratives for diverse audiences

• You have experience using artificial intelligence (AI) tools such as Copilot, Claude, or Gemini to accelerate content creation, drafting, or workflow efficiency

Even Better If...

• You have experience supporting go-to-market launches for SaaS products, learning programs, or certifications

• You are familiar with the Salesforce customer success or partner ecosystem

• You have used tools like Canva, Slack Canvas, or Salesforce Marketing Cloud to build or contribute to scalable content workflows

• You have experience with event and webinar platforms such as Cvent or Zoom Webinars

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our