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Human Resource Business Partner
Mass General BrighamUnited Statesfull_timeVerifiedPosted 8 Sept 2025
💰 $90,750/yr($62,400/yr – $90,750/yr)
About the role
Site: Mass General Brigham Incorporated
Establish and maintain strong working relationships with the HR advisors and business partners, HR leadership, managers, employees, and key contacts across the enterprise. They provide assistance and problem-solving services to HR advisors, business partners, and business customers and effectively use technology to analyze data and create reports as needed. Participates in projects and mid/large scale initiatives in support of business customers and the HR department.
Essential Functions
-Serve as a primary contact person for HR Support Center staff to assist with, and triage escalated employee requests and issues.
-Serve as liaison to Shared Services groups including Benefits, HR Technology, HR Operations, Workforce Administration, and Leaves of Absence. Resolve complex issues that span multiple departments.
-Assist with updating and distributing HR policies and provide assistance and direction for new managers and other employees around HR-related system and policy questions.
-Collaborate with HRBPs, HR management, and others as needed on short and long-term projects in support of organizational redesign, administrative consolidation, market reviews, etc.
-Assist with the development and maintenance of job descriptions and related platforms.
-Contribute ideas and suggestions for interventions and solutions to improve team processes, effectiveness or efficiencies.
-Conduct exit interviews, maintain awareness of employee experience data, including surveys and relevant dashboards. Identify trends and themes and report results to HRBPs.
-Research and respond to data requests in support of HR team needs.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryEstablish and maintain strong working relationships with the HR advisors and business partners, HR leadership, managers, employees, and key contacts across the enterprise. They provide assistance and problem-solving services to HR advisors, business partners, and business customers and effectively use technology to analyze data and create reports as needed. Participates in projects and mid/large scale initiatives in support of business customers and the HR department.
Essential Functions
-Serve as a primary contact person for HR Support Center staff to assist with, and triage escalated employee requests and issues.
-Serve as liaison to Shared Services groups including Benefits, HR Technology, HR Operations, Workforce Administration, and Leaves of Absence. Resolve complex issues that span multiple departments.
-Assist with updating and distributing HR policies and provide assistance and direction for new managers and other employees around HR-related system and policy questions.
-Collaborate with HRBPs, HR management, and others as needed on short and long-term projects in support of organizational redesign, administrative consolidation, market reviews, etc.
-Assist with the development and maintenance of job descriptions and related platforms.
-Contribute ideas and suggestions for interventions and solutions to improve team processes, effectiveness or efficiencies.
-Conduct exit interviews, maintain awareness of employee experience data, including surveys and relevant dashboards. Identify trends and themes and report results to HRBPs.
-Research and respond to data requests in support of HR team needs.
Qualifications
Education
- Bachelor's Degree Human Resources Management required
- Related Experience can be accepted in lieu of a degree
Experience
- Experience in the Human Resources field 2-3 years required
Knowledge, Skills and Abilities
- Problem-Solving/Critical Thinking – analyze complex HR challenges and develop practical, creative solutions, ability to be open, adaptive, and to drive change.
- Communication Skills – convey complex HR policies and procedures in an understandable manner.
- Project Management – coordinate/participate in cross-functional teams to deliver HR initiatives on time, independently managing small projects.
- Legal/HR Knowledge – manage sensitive employee information with discretion and confidentiality.
- Relationship Building – manage interactions to provide service and support to the organization, to build and maintain effective working relationships.
- Good understanding of current state/federal employment laws and the organizational policies and procedures requires to meet them.
- Strong proficiency in Microsoft Office software including Word, Excel, and PowerPoint .
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
81 Highland Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,400.00 - $90,750.40/Annual
Grade
6
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