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Customer Service Professional with French
FoundeverPolandfull_timeVerifiedPosted 7 Aug 2024
About the role
<h2>About us</h2>
<p>�� Join our team at Foundever! �� </p>
<p> </p>
<p>Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! </p>
<p> </p>
<p>�� Customer Service Specialist with French�� </p>
<p>Location: Warsaw</p>
<p> </p>
<h2>Your daily tasks:</h2>
<p>✅ Providing the highest level of customer service (Chat/E-mail/Phone); </p>
<p>✅ Answering incoming calls and meeting targets set by the customer and management; </p>
<p>✅ Following company policies and procedures, ensuring quality; </p>
<p>✅ Performing daily tasks in an efficient and timely manner; </p>
<p>✅ Achieving quality goals for calls and customer satisfaction.</p>
<p> </p>
<h2>What do we expect from you?</h2>
<p>�� Language: Proficiency in French (native) and English (C1); </p>
<p>�� Experience: Cool if you have experience in sales; </p>
<p>�� Technology: Knowledge of MS Office and developed computer skills; </p>
<p>�� Personality: Motivated and enthusiastic. </p>
<p> </p>
<h2>Advantages will be:</h2>
<p>�� Ability to prioritize and plan; </p>
<p>�� Independence AND ability to work with minimal supervision; </p>
<p>�� Ability to solve problems; </p>
<p>�� Attention to detail; </p>
<p>�� Sales skills; </p>
<p>�� Soft skills.</p>
<p> </p>
<h2>Working conditions:</h2>
<p>�� Type of contract you choose yourself (freelance contract for students or employment contract); </p>
<p>�� Basic salary + bonuses; </p>
<p>�� Work in our new office in Warsaw</p>
<p> </p>
<h2>What else should you know?</h2>
<p>�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.); </p>
<p>�� We offer private Medicover insurance; </p>
<p>�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; </p>
<p>�� Professional development through training and cross-location cooperation at the international level. </p>
<p> </p>
<h2>Company Overview:</h2>
<p>Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. </p>
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