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Customer Service Professional with French

Foundever
Polandfull_timeVerifiedPosted 7 Aug 2024

About the role

<h2>About us</h2> <p>�� Join our team at Foundever! �� </p> <p> </p> <p>Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! </p> <p> </p> <p>�� Customer Service Specialist with French�� </p> <p>Location: Warsaw</p> <p> </p> <h2>Your daily tasks:</h2> <p>✅ Providing the highest level of customer service (Chat/E-mail/Phone);   </p> <p>✅ Answering incoming calls and meeting targets set by the customer and management;  </p> <p>✅ Following company policies and procedures, ensuring quality;   </p> <p>✅ Performing daily tasks in an efficient and timely manner;   </p> <p>✅ Achieving quality goals for calls and customer satisfaction.</p> <p> </p> <h2>What do we expect from you?</h2> <p>�� Language: Proficiency in French (native) and English (C1);  </p> <p>�� Experience: Cool if you have experience in sales;   </p> <p>�� Technology: Knowledge of MS Office and developed computer skills;   </p> <p>�� Personality: Motivated and enthusiastic. </p> <p> </p> <h2>Advantages will be:</h2> <p>�� Ability to prioritize and plan;    </p> <p>�� Independence AND ability to work with minimal supervision;  </p> <p>�� Ability to solve problems;  </p> <p>�� Attention to detail;   </p> <p>�� Sales skills;   </p> <p>�� Soft skills.</p> <p> </p> <h2>Working conditions:</h2> <p>�� Type of contract you choose yourself (freelance contract for students or employment contract);  </p> <p>�� Basic salary + bonuses;   </p> <p>�� Work in our new office in Warsaw</p> <p> </p> <h2>What else should you know?</h2> <p>�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  </p> <p>�� We offer private Medicover insurance;  </p> <p>�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; </p> <p>�� Professional development through training and cross-location cooperation at the international level. </p> <p> </p> <h2>Company Overview:</h2> <p>Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. </p>

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Company

Foundever

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