IQOS Customer Experience Acquisition Executive

<p></p><p><strong>Responsibilities:</strong></p><ul> <li>Acquisition Programs &amp; Reporting monitoring (Weekly)| Performance Analysis</li> <li>Studying &amp; summarize the data</li> <li>Alignment with internal Stakeholders related to programs or programs adjustments</li> <li>Facilitate communication among Third Parties and PMI departments</li> <li>Support programs commercialization</li> <li>Facilitate Commercialization process in order to deploy any consumer program (Radar Content etc)</li> <li>Align with Channels regarding programs execution (Insights, findings, fine tuning)</li> <li>Close Monitoring &amp; Collaboration with CSC Team (Insights collection &amp; Qualitative Data, Consumers Calls listening)</li> <li>CJ &amp; Data Scientists liaison for program requests/ tasks</li> <li>Monitor consumer data and feedback to optimize effectiveness and experience of programs</li> <li>Assess program toolboxes and best practices from other markets to adapt program’s design</li> <li>Programs’ Expenses/Costs monthly monitoring &amp; reporting (Accruals, Pos etc)</li> <li>UAT coordination A-Z (OnB V2, GT developments, future developments)</li> </ul><p></p><p><strong>Requirements:</strong></p><ul><ul> <li>Language Skills: English fluent</li> <li>Proficient user of Microsoft Office products (Excel, PowerPoint, Outlook, Teams, Copilot)</li> <li>University degree (Marketing, Communication, Business Management or other relevant field)</li> <li>Able to juggle multiple projects at the same time</li> <li>Problem solving skills</li> <li>Effective Collaboration</li> <li>Knowledge of PMI commercial activities &amp; previous experience as a Frontliners at Brand Retail<br/>or CSC is considered a plus</li> </ul></ul><p></p><p><strong>What we offer:</strong> Competitive compensation &amp; benefits package, long-term contract, great opportunities for professional development, within an exciting, fresh and collaborative work environment.</p>