Data Operations Specialist, DLT - Vice President

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $187 billion in global client assets invested in 1,504 funds, as of April 2024. 

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron’s Solutions Provider award (See link below).  

About the Role 

iCapital is seeking an experienced Data Operations Specialist to join the team developing iCapital’s Distributed Ledger Technology. The ideal candidate has a strong background in finance data operations, particularly in the realm of alternative investments. This individual will play a critical role in ensuring the seamless integration and optimal performance of client API integrations within our DLT application. The role will be responsible for monitoring, troubleshooting, and resolving client data issues and queries, and driving continuous improvement initiatives to enhance data validation and integration capabilities.    

Responsibilities 

• Work with third-party administrators and/or transfer agents to ensure timely completion of quarterly valuations, accuracy of general ledger entries, and valuation of investments in accordance with fair value market principles. 
• Monitor and address data issues related to client API integrations, system failures, increased processing times, and data validations. Design and implement data workflow processes to mitigate these issues. 
• Review fund expenses and accruals against annual budgets to identify outliers and propose necessary adjustments. Reconcile accounting data between iCapital DLT and third-party administrators. 
• Investigate and resolve client escalations related to data quality, identify root causes, implement corrective actions, and communicate resolutions effectively to clients and internal stakeholders. 
• Review and approve quarterly management fee and trailer calculations, as well as investor capital account statements, ensuring compliance with partnership operating agreements. 
• Collaborate with product and engineering teams to design and implement updates to smart contract rules and data workflows. Liaise with underlying fund managers and handle ad hoc requests as needed. 
• Engage with external data and operations teams to foster strong relationships, deeply understand user needs, and gather feedback to make strategic decisions over data operations processes and DLT applications. 
• Oversee and coordinate the fund’s annual audit process, including managing relationships with external auditors, and review the preparation of annual fund financial statements in accordance with US GAAP. 

Qualifications 

• 8+ years of experience in alternative investment data operations (e.g. Fund Finance, Corporate Finance) 
• Deep understanding of Alternative Investment fund and investment lifecycle activities, ensuring data accuracy and efficiency in all processes 
• Expertise in Excel, including advanced functions, formulas and macros 
• Proficiency in SQL, with the ability to write and troubleshoot queries 
• Exceptional attention to detail, ensuring high standards of data accuracy and improvement 
• Excellent communication and collaboration skills 
• Proven expertise in designing and implementing data monitoring processes and troubleshooting data issues 
• Strategic mindset and ability to work independently  

Benefits 

The base salary range for this role is $150,000 to $180,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensiv