Senior UX Designer

Sr. UX Designer: Car Sharing

 

Let's create the future together.
At Volvo Cars, we're on a mission to enable people to move in a safe, sustainable, and personal way. We design our services around people, and we innovate to provide mobility with a human-centric perspective and take our experiences to the next level. Do you want to join us?

What's in it for you?

Volvo Cars is on an ambitious journey to redefine what it means to give people the freedom to move in the most innovative times in the mobility industry. Volvo Cars is looking to redefine all aspects of its ecosystem - from the vehicle itself, to how it is owned, driven, powered, and purchased online. User Experience as a discipline is a key part of Volvo Cars' strategy, and a newly formed UX organisation is helping gather insights about our users and redefine and elevate the user experience of Volvo's products and services.

 

You will be part of Volvo's Car Sharing cluster, which is focused on developing Volvo On Demand: a car sharing service part of the Volvo Cars ecosystem. The service spans across multiple touch-points App, Web, Professional tools) and serves multiple users B2C, B2B, Customer Service, Operations, etc...)

 

What you will do:

As a Senior UX Designer within the Car Sharing team, you'll develop a deep understanding of our customers' needs and pain points, serving as an expert for the different product teams. You'll use those insights to imagine creative solutions that solve customers' needs in an elegant way.

You'll work directly with business stakeholders, data scientists, product managers, and engineers to plan, prioritize, and deliver excellent customer experiences.

 

As part of your role, you'll actively participate in the thriving UX community at Volvo Cars.

 

Who you are:

• You've been designing for 5 years for a consumer-focused tech company, so you know what it takes to develop customer experiences end-to-end.
• Youʼre knowledgeable in combining typography, layout, color, and modern user-interaction patterns into strong visual communication, while staying true to brand.
• You have experience designing solutions for both end-customers and professional users across multiple touch-points.
• You are fluent at mapping complex experiences into design artefacts (e.g. user journeys, scenarios, ...) to inform both strategic, tactical, and operational decisions.
• You're a strong communicator - your work inspires teams towards action and
• empathises with the user.
• You are a strong collaborator - you have experience working close together with product, data and engineering colleagues. You are good at involving multiple stakeholders into your work from marketing to operation teams.
• You care deeply about diversity & inclusion - because that's how we shape our future to be exactly that.

 

Show, don't tell - Applicants must provide a portfolio of work as part of their application.

Location

Volvo Cars Stockholm, this is not a remote contract.

 

About Volvo Car Group

The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired premium car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales, and customer satisfaction, and to make this happen, we need talented people onboard. People with passion, energy, business sense, and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic, and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.