B2B Senior Database Administrator

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

Jamf offers remote, in-office, and hybrid roles. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

 

This role is remote in Poland. We are only able to accept applications for those based in Poland or have sponsorship to live and work in Poland.  

 

What you'll do at Jamf: 

At Jamf, we empower people to be their best selves and do their best work. You will join a unit of Cloud Engineers that contribute to Jamf Security portfolio. Some of us work from one of our offices - Brno, Emmen and London - and others are partially or fully remote. We deploy our solutions on the best cloud providers - AWS, GCP and Azure. Our infrastructure is declared with Terraform and configured with Puppet. We build and maintain over 20 K8s and K3s clusters all around the world with Rancher at the helm of it. 

The Senior Database Administrator works with the Product Development and Delivery team to provide installation, monitoring, fine-tuning, backup, recovery, and issue resolution for database technologies used in delivering JAMF products. Responsible for building, configuring and operating the cloud infrastructure that underpins the database technologies in accordance with service level agreements and providing support to both staff and customers. This position performs all primary duties of a Database Administrator along with additional responsibilities for mentorship and leadership for other members of the team along with the continued growth and improvements to our database technologies.

 

What you can expect to do in this role: 

• Provide technical guidance, strategic direction and operational mentorship.
• Work with the rest of the DBA team and cloud leadership to design and implement the public cloud infrastructure that supports Jamf database systems. 
• Work with the rest of the DBA team and cloud leadership to design and implement Jamf database systems.
• Participate in system administration duties, remote access, maintenance of server’s integrity, data backups and restoration, and offsite storage
• Proactively monitor all databases and related cloud infrastructure to detect and resolve problems and ensure uninterrupted operations.
• Work closely with JAMF Software Development team on interrelated products.
• Estimate accurately both time to complete tasks and impact of changes.
• Drive continuous improvements within the JAMF Cloud infrastructure.
• Work with JAMF Software’s technical team to bring current industry best practices to scale our systems to meet ever expanding demand.
• Track and follow and, when required, escalate events in a timely manner to the appropriate individual according to documented procedures.
• Maintain the Online Services technical documentation of processes and procedures.
• When required, participate in a 24x7 on-call rotation.
• Identify techniques and tools that will enhance the capabilities of the team to be more effective.
• Act as an active advisor to department management team.
• Build a deep understanding of workflows that make a JAMF Software customer successful.
• Other duties and special projects as assigned.

#LI-Remote

What we are looking for: 

• Minimum of 5 years experience managing large database clusters implemented using one of the most popular database technologies (MySQL Server, Oracle, PostgreSQL) (Required).
• Minimum of 5 years experience managing NoSQL database instances and/or columnar-based databases(Preferred).
• Minimum of 2 years Amazon RDS and EC2 knowledge (Required).
• Minimum of 5 years Familiarity with Linux, Tomcat, and Apache (Required).
• Minimum of 2 years experience with system and infrastructure configuration tools (such as Terraform, Cloud Formation. Ansible and Puppet).
• Minimum of 2 years experience with modern monitoring tools (preferably Prometheus and Grafana, but others such as CloudWatch, New Relic, Datadog are also accepted).
• Minimum of 2 years experience with major public providers: AWS (preferred), Azure, GCP.
• Strong Communi