Chief Data Officer

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the team 
The Data team at Trustly is the backbone of our decision-making and product innovation. We are a global, multidisciplinary collective of Software Engineers, Data Engineers, Machine Learning Specialists, Scientists, and Analysts who believe that data is more than just rows and columns - it is the fuel for a more transparent financial ecosystem.

We operate at the intersection of high-scale engineering and deep financial intelligence. Our team processes millions of transactions in real time, turning complex Open Banking signals into seamless payment experiences. We pride ourselves on a culture of intellectual curiosity, technical excellence, and extreme ownership. 

About the role
Reporting directly to the Global CTO, the Chief Data Officer (CDO) will serve as Trustly’s most senior data executive, responsible for the strategy, architecture, and execution of the company’s global data program. This is a broad, high-impact mandate: you will own the data platform that underpins our products and operations, the datasets that drive business decisions, the analytics capabilities that serve our internal and external stakeholders, and the machine learning and artificial intelligence initiatives that will define Trustly’s competitive edge in the years ahead.

You will be a key member of the extended C-suite, partnering with the CTO, CPO, CFO, and business leaders across the company to turn data into product, revenue, and risk advantage. You will set the vision for how Trustly thinks about data as a first-class asset, while building and leading the engineering, science, and analytics teams to deliver on that vision at scale.

What you’ll do

  Global Data Platform & Infrastructure
• Define and execute the strategy for Trustly’s global data platform, including data lakehouse architecture, streaming and batch pipelines, data cataloging, observability, and correctness.
• Own the end-to-end data engineering function, ensuring reliable, scalable, and cost-efficient data infrastructure that serves product, analytics, risk, and compliance use cases across all geographies.
• Drive the evolution of Trustly’s data stack, making deliberate build-vs.-buy decisions and managing a best-in-class ecosystem of data tools and vendors.
• Establish and enforce data standards, taxonomy, and governance frameworks that enable self-service access without sacrificing data quality or integrity.
• Partner with Engineering and Infrastructure teams to ensure the data platform meets the availability, security, and regulatory requirements of a globally operating payments company.

Data Strategy & Key Datasets

• Identify, develop, and steward Trustly’s highest-value proprietary datasets, including transaction-level payment data, bank account intelligence, consumer behavioral signals, and merchant performance data.
• Define a long-term data strategy that turns Trustly’s unique data assets into durable competitive advantages - for risk management, product differentiation, and potential new revenue streams.
• Oversee data governance, data lineage, and master data management programs, ensuring a single source of truth across the organization.
• Champion data quality and reliability as foundational standards, implementing frameworks that ensure confidence in data used for business-critical decisions.
• Collaborate with Legal, Compliance, and Privacy teams to ensure responsible and lawful use of data across all jurisdictions, including under GDPR, CCPA, and relevant open banking data regulations.
Analytics & Business Intelligence
• Build and lead a world-class analytics function that delivers actionable insight to business stakeholders across Product, Finance, Risk, Operations, Sales, and the C-suite.
• Establish a self-service analytics culture, enabling non-technical teams to access, explore, and act on data confidently and safely.
• Own the development of key performance metrics, executive dashboards, and board-level reporting, ensuring data is ac