Senior Manager, Growth Product Analytics

About the role

Chime is looking for a Senior Manager of Analytics to supervise the success of multiple work streams within our product offerings. In this role, you will mentor and lead team members to advance our product analytics practice and establish standardized analytical processes and project delivery methods. Using data-driven insights and experimentation, you will guide decision-making to improve our products and features, ensuring they captivate and engage our members while also driving advancements across partner roadmaps.

The base salary offered for this role and level of experience will begin at $185,800 and go up to $232,200. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead and encourage a team of analysts and managers who support sophisticated product workstreams.
• Collaborate closely with product, engineering, research, and design teams to translate data insights into features. Influence roadmap development and strategic decision-making processes.
• Define key metrics for measuring product success. Build dashboards and ongoing reports to surface insights and drive decision-making.
• Deepen understanding of user behaviors through predictive analytics and experimentation to uncover strategic business opportunities for Chime.
• Guide the team in standardizing analytical processes and evangelize these methods across different functions.
• Coordinate and collaborate with team members to define and build work, ensuring consistent delivery of high-quality outputs.
• Lead experimentation by providing mentorship on selecting experiments, guiding their execution, and assessing their impact on our key metrics.
• Foster a data-driven, test-and-learn culture with your passion for storytelling with data.

To thrive in this role, you have

• A quantitative degree or equivalent experience in fields such as Statistics, Economics, Mathematics, Operations Research, or Engineering is preferred. An advanced degree or equivalent experience is a plus.
• 9+ years in analytics, with a preference for B2C product analytics and FinTech experience.
• 4+ years of direct management experience leading and developing teams of 5+ members, including senior individual contributors and people managers.
• Mastered building metric frameworks to understand user behaviors.
• Sophisticated SQL skills, including proficiency in window functions and query optimization.
• A high level of comfort delivering reporting and insights within a data visualization platform. Looker is a plus.
• Provided mentorship in using experimentation and statistical/predictive analysis to advise decision-making.
• Fostered a culture of continuous improvement by providing clear direction, setting expectations, and keeping the team motivated.
• Excellent communication and storytelling skills, a record of working cross-functionally to achieve results.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.

We’re uniting everyday people to unlock their financial progress—will you join us?

• Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and