Sr Manager, Commercial Operations Portfolio Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Join our Commercial Operations team as a portfolio leader within the Seller Experience org. You’ll manage the roadmap and delivery rhythm for seller-impacting initiatives—partnering with Sales, Tech, and Enablement to ensure cross-functional alignment, clear reporting, and field readiness. This role brings structure and visibility to how we improve seller workflows at scale.

Job Description:

Essential Responsibilities:

• Lead complex projects to improve sales operations.
• Analyze business trends to identify opportunities for process enhancements.
• Implement new methods and procedures for special assignments.
• Coordinate with global teams to ensure consistency in operations.
• Mentor managers and provide guidance on project execution.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

·  Experience leading cross-functional portfolio governance in a sales, revenue operations, or go-to-market environment

·  Proven ability to drive structure, prioritization, and execution across a complex initiative portfolio with competing stakeholder needs

·  Strong track record of partnering with sales, enablement, and sales technology teams to deliver impactful change

·  Familiarity with B2B sales processes and systems (e.g., Salesforce, CPQ, account planning, contracting, renewals)

·  Experience designing executive-ready reporting, dashboards, or communication frameworks that support visibility and decision-making

·  Ability to balance strategic thinking with hands-on execution, with a strong bias toward clarity, consistency, and forward momentum

·  Change management certification (e.g., Prosci/ADKAR) or demonstrated success in supporting field readiness and adoption is a plus

·  Comfort operating in ambiguous or evolving environments, bringing structure and alignment across decentralized teams

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work