Director, Revenue Operations

Director, Revenue Operations

We are a profitable, ~$90M revenue SaaS company, well positioned for our next phase of accelerated growth. With a high-volume, digitally led go-to-market motion, we are investing in scaling our revenue engine with deeper automation, enhanced data insights, and the adoption of generative AI across our commercial stack. 

We are seeking a Director of Revenue Operations to architect, implement, and optimize the systems, processes, and insights that power our revenue growth. This leader will be accountable for bringing discipline, predictability, and leverage to our operating model, working at the intersection of Finance and Go-to-Market leadership. 

The mandate: infuse automation, AI-driven intelligence, and data rigor into how we operate – empowering the business to scale efficiently while maintaining a sharp focus on performance and profitability. 

Personify

Embrace a rewarding remote-first career within an inclusive environment, offering an engaging and meaningful employee experience. At Personify, our vision is to be a lifelong technology partner that supports associations, nonprofits and event professionals at every step of their journey.

The Personify technology platform includes:

• Association Management Software (ThreeSixty, MemberClicks, and WildApricot)
• Event Management Software (A2Z Events and Registration Tech)
• Member Engagement Software (CommUnity, Classroom, Job Board and MemberApp)

Offices

We have four offices located in Austin, Atlanta, Washington-Baltimore, and Toronto, accessible to all employees. As a remote-first company supported by over 300 talented individuals, we believe our work can be done wherever our people choose to live in the U.S. and Canada allowing us to make a greater impact.

Your Impact

As Director, Revenue Operations at Personify, you will play a crucial role in driving our business forward.

Here’s how you will make a significant impact:

• Revenue Architecture & Process Excellence 
• • Build and continuously refine the revenue operating system spanning sales, marketing, customer success, and finance integration. 
  • Drive rigor in pipeline management, forecasting, lead-to-revenue processes, and renewal/expansion motions. 
  • Ensure data flows seamlessly across functions to support unified decision-making. 
• Data, Insights, & Predictability 
• • Own revenue analytics and forecasting, providing executives and board-level stakeholders with actionable insights. 
  • Design dashboards and models that highlight leading indicators, risk, and growth opportunities. 
  • Champion data quality, governance, and integrity across all revenue systems. 
• Automation, AI, & Tooling 
• • Lead the roadmap for our commercial tech stack (CRM, marketing automation, CS platforms, analytics). 
  • Implement automation and generative AI use cases to drive productivity across GTM and Finance teams. 
  • Evaluate and integrate new tools that provide leverage, scalability, and sharper insights. 
• Cross-Functional Leadership 
• • Serve as a critical bridge between Finance and GTM leaders, aligning objectives, reporting, and execution. 
  • Partner with Sales, Marketing, Customer Success, and Product to ensure operational alignment. 
  • Build and lead a lean, high-impact RevOps team to scale the business. 

What You Bring

We are looking for the best of the best Revenue Operations professionals who possess the skills to excel in our dynamic environment.

• Proven track record in Revenue Operations, (across Sales and Marketing)<