Account Manager, Google Shopping Solutions, Early Careers (English, French, Spanish)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience
• Experience in Sales, Business Development, Advertising, Account Management, Marketing, Agency, or Consulting
• Ability to communicate in English, French and Spanish fluently to support client relationship management in this region.
  

Preferred qualifications:

• Experience delivering against operational and output goals, in a fast-paced and sometimes ambiguous environment with scarce resources
  
• Knowledge of the Southern Europe online advertising and retail markets
  
• Ability to utilize and partner effectively with supporting teams to troubleshoot customer issues and provide outstanding customer experience
  
• Ability to synthesize and surface business insights to inform and develop business strategy, as well as to comprehend and align needs from different stakeholders with an influential approach
  
• Ability to communicate in Italian fluently to support client relationship management in this region
  

About the job

As an Account Manager, you will act as the single point of contact for a diverse portfolio of retail online advertisers. You will offer actionable recommendations and solutions for our merchants using your deep knowledge of the Shopping Ads product. You will creatively combine transactional client engagements with leveraging our many client education offerings. You will act as a helpful and trusted advisor for our merchants, agencies, and colleagues. Faced with a dynamic ecosystem you will advocate for the customer and bring the Google Shopping value proposition and service offering to life to earn customer loyalty and foster customer retention. You will constantly gather customer feedback and priorities to feed back to the business.

Google Shopping is a dynamic team with an emphasis on innovation and collaboration. You will collaborate with your peers and engage across tiers and markets for the benefit of all Google Shopping merchants driving business forward on topics like business impact/growth, product adoption, customer satisfaction, and team culture. In this role, your work will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a strong emphasis on culture, well-being, Diversity, Equity, and Inclusion (DEI), and learning and development, allowing you to pursue personal growth plans with the support of mentors, coaches, and peers whilst engaging in and shaping organizational culture. Google Shopping is a dynamic team with an emphasis on innovation and collaboration. You will collaborate with your peers and engage across tiers and markets for the benefit of all Google Shopping merchants driving business forward on topics like business impact/growth, product adoption, customer satisfaction, and team culture. In this role, your work will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a strong emphasis on culture, well-being, Diversity, Equity, and Inclusion (DEI), and learning and development, allowing you to pursue personal growth plans with the support of mentors, coaches, and peers whilst engaging in and shaping organizational culture. Google Shopping is a dynamic team with an emphasis on innovation and collaboration. You will collaborate with your peers and engage across tiers and markets for the benefit of all Google Shopping merchants driving business forward on topics like business impact/growth, product adoption, customer satisfaction, and team culture. In this role, your work will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a strong emphasis on culture, well-being, Diversity, Equity, and Inclusion (DEI), and learning and development, allowing you to pursue personal growth plans with the support of mentors, coaches, and peers whilst engaging in and shaping organizational culture. Google Shopping is a dynamic team with an emphasis on innovation and collaboration. You will collaborate with your peers and engage across tiers and markets for the benefit of all Google Shopping merchants driving business forward on topics like business impact/growth, product adoption, customer satisfaction, and team culture. In this role, your work will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a strong emphasis on culture, well-being, Diversity, Equity, and Inclusion (DEI), and learning and develop