Jobs and Careers

HIM EPIC Applications Team Lead -Epic Certification Required

Louisiana Childrens Medical Center - Remote, United States, United StatesRemotefull_timeVerifiedPosted 18 Jun 2026

About the role

Your job is more than a job

The Applications Team Lead works as team leader with minimal supervision from the leader and is responsible for the following: Performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate functions or to improve existing information technology related systems. The Applications Team Lead is the expert with their assigned application(s) and will coordinate and oversee the design and build of the software packages to meet the needs of providers, staff, and patients. Primary responsibility will be dedicated to assigned systems which may include clinical, ancillary, and financial applications and inter-related systems to meet regulatory standards as well as to meet the needs of the system. Excellence in customer service and superior teamwork skills are essential. Serves to assist in developing the tools the providers and staff need to give the highest quality health care to the patients while ensuring security and efficiency. Acts as the lead to ensure that application teams in the assigned division complete operational and project work on time and within SLAs. Is a resource to team members and assists in troubleshooting, mentoring, and escalation of issues as required. Participates in team meetings and may be asked to contribute to performance evaluations. Notifies leader of any human resource issues.

GENERAL DUTIES

General Functions:

Represents Information Technology in a respectful and professional manner.
Provides leadership in the development of the use of a specific application and the subsequent roll out of the functionality.
Completes assigned tasks per defined project scope, timelines, and budgets. Monitors division tasks to ensure they are completed on time.
Understands interconnectivity and integration with EMR and third-party applications.
Works with internal IT teams on technical troubleshooting, integration, reporting, and training. Participates in division meetings
Demonstrates creativity and passion to continuously learn. Mentors team.
Follows department standards and procedures.
Communicates effectively with technical team at all levels and with users at a non-technical and clinical level.
Alerts senior staff members of any outages, problems, or delays.
Maintains knowledge of health care, technology, and industry trends.
Maintains appropriate certifications.

Systems Analysis:

Interprets data regarding current environment and document workflows and system access.
Applies analytical skills and related application knowledge to define the information requirements necessary to design, build, and install upgrades and/or new implementations.
Analyzes and makes sound recommendations for workflow based on system capabilities.
Develops and/or evaluates previously refined data and programs and selects from a range of alternatives to determine the appropriate action to be taken. Understands functionality and relationships between supported applications.
Leads optimization efforts of clinical staff and departments.
Coordinates upgrade activities with team.

Project Management:

Develops or helps in the development of work plans, task sequencing.
Develops time schedules, conversion and test procedures for all aspects of system.
Executes necessary investigation, analysis, and evaluation to determine project feasibility and develops project scope.
Utilizes change management process.
Ensures each team completes tasks on time and is accountable to manager for team completing assigned work on time.

Other Duties as required:

Completes required documentation.
Serves as member of various employee committees to discuss workflow, system needs and changes.
Coordinates activities with other departments and work groups as needed.
Serves as a backup to related positions as needed.
Participates in on call rotation for application support.
Provides Help Desk support as needed.
Performs related duties as assigned.

For the Application Support/Build Teams:

Creates test plans to support thorough application and integrated testing scenarios.
Supervises testing and validates change logs.
Reviews newly released software to ensure integr