Sr. Manager, Product Solutions

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the ongoing support, growth and technical relationship to our partners using the Marketing API. Analyzes data to focus on areas of success and growth while enhancing a positive customer experience. Monitors the progress of sales; reviews records and reports provided to senior management; and solicits employee feedback to drive product engagement and sustained adoption. Analyzes and presents data and insights to partners. Designs, promotes, and orchestrates experiences and reinforcement plans across multiple divisions/business units that strengthen product knowledge, enhance product advocacy, and ensure the success of the Company's product sales campaigns. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization’s business strategy. Interprets business strategy and develops organizational objectives to align with this strategy.

Job Description

Core Responsibilities

• Partner cross-functionally with Product and Sales, focusing on maintaining relationships with our Publishers, Agencies and Aggregate Merchants  

• Provide robust reporting, analyze and present data and insights back to our partners  

• Strong presentation skills, ability to command a room and answer technical questions 

• Identify areas of growth within existing relationships  

• Ability to answer technical questions and problem solve for large complex organizations 

• Extensive experience with API platforms and Ad buying tools 

• Client Services and or Account Management experience  

• Strong project management experience, leveraging a proficient understanding of product prioritization 

• Create documentation and training materials that are available for publishers 

• Understanding of CTV landscape and TV Advertising 

• ​

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

API Platforms, Business Strategies, Customer Experience (CX), Project Management, Relationship Management

Compensation

Primary Location Pay Range: $144,437.82 - $216,656.73

Our sales compensation programs offer the potential for significant upside above targeted earnings f