Logistics Coordinator

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose:

Responsible for the order fulfilment, inventory balancing, and order execution of Entry Level Markets which are defined as Planning Clusters of an average volume of 550 orders per week. Proactively manage customer collections and deliveries to ensure customer expectations are exceeded. Actively manage all relocations and other moves related to the operation and service of the network. Provide Holiday Coverage per Logistics Rotational and assigned schedule.

Scope:

Responsible for planning and execution of assigned entry level market. Volume is estimated at 28,000 truckloads annually per week.

Major/Key Accountabilities:

• Execute on-time to an area volume ~550 truckloads per week

• Deliver to average cost per unit budget for market

• Tender all optimized and manually planned issues, collections, and stock transfers within responsible area.

• Efficiently tracking of all CHEP arranged freight due for delivery daily to ensure on-time shipment and delivery.

• Manages transporter base to ensure consistent customer service and on time delivery by working cross functionally and with provider.

• Resolves all loads in Booked Not Shipped (BNS), Booked Not Received & (BNR), In-transit Relocations statuses daily

• Maintains accurate electronic documentation revolving around responsible area with systematic tools not limited to (SAP, Siebel, Outlook, LEAN, Logistics cockpit, etc.)

• Provide Holiday coverage per Logistics rotation schedule

• Plan all STOs (TPMs), Issues, and Collections within required lead time that fall outside of Master Planning

Measures:

• On Time Performance for Customer Facing and Plant to Plant Relocations

• Transport Budget

• Wal-Mart & TPM Dwell

• Booked Not Shipped/Booked Not Received

• Freight Pay Clean-up

Authority/ Decision Making:

• Daily decision making through planning of unmet

Key Contacts:

Internal

• Logistics, Operations, Quality, Customer sales/service,

• Transportation & Voice of the Customer

External

• Carrier Base

• 3PL Management Groups at Service Centers

Qualifications:

Essential

• Knowledge of Excel, Windows, and MapPoint

• Bachelor’s Degree in related field or 2+ years of relevant experience

Desirable

Experience in the following areas:

• SAP

• BW

• Access

• LEAN

• Siebel

Experience:

• 1 year experience in logistics, customer service, operations and or transportation

Skills and Knowledge:

Technical Skill Requirements:

• Good understanding of warehouse and transportation

• Procedures/operations; strong problem solving, organization, decision-making, communication, and time management skills.

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