Lead Histotechnician Full-time Nights $10K Sign-on Bonus

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

Monday through Friday - 10:00PM - 6:30AM 

The Lead Histotechnician reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Histology lead tech is responsible for prompt, efficient, and accurate performance of the testing services. Under the direction of the Histology Technical Supervisor, the Lead Histotechnician is responsible for assuring that the services provided in the department section meet customer and CDH expectations, CDH/lab policies, and regulatory requirements.

The Lead Histotechnician is expected to be proficient in all assigned services and spending time in performing those services. This position assists in the design, evaluation, and implementation of new methods. The lead tech is expected to be a working member of the team, proficient in all areas of responsibility and spending time on the bench. The lead tech will supervise the section in the absence of the technical supervisor.

Description

• Demonstrates our NM values of Patients First, Integrity, Teamwork, and Excellence.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides direction or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contribution of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Understands the operation and maintenance of equipment pertinent to job.
• Performs all aspects of daily work in a manner that contributes to and ensure an environment of patient safety.
• Prioritizes work correctly and is able to multi-task.
• Oversees directly and indirectly all work performed in the section. Reports any issues to the technical supervisor.
• Maintains personal competency for all services under lead tech’s accountability, and performs services when workload and staffing dictates.
• Participates in organizational and departmental performance improvement activities.
• Communicates verbally in a clear and concise manner.
• Demonstrates flexibility and dependability related to scheduling and completing workload.
• Recommends improvements in lab services and implements changes in concert with responsible technical supervisor.
• Develops and maintains good working relationship with pathology staff and laboratory staff to assure effective coordination and implementation of lab services.
• Serves as a resource person to others inside and outside the section.  Ensure the workflow is coordinated and prioritized.
• Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible.
• Provides accurate computer and non-computer entries and documentation.
• Reviews QC/QA records to assure completeness and to identify areas of concern. Report finding to supervisor.
• Participates in Continuous Quality Improvement Initiatives as requested, submits triennial internal assessments for section.
• Demonstrates the values of team concept on a consistent basis. Interacts with all team members in a professional manner.
• Initiates the meeting of responsibilities without prompting.
• Informs supervisor of any site related issues such as workload increase/decrease, change in test requests, personnel concerns, etc.
• Submits suggestions to improve the laboratory’s efficiency to appropriate individ