Sr Manager, Product Management - Lowe’s Commerce Solutions

Innovate in Charlotte

Thank you for dedicating your time and talent to Lowe’s.  We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Your Impact

Lowe’s Commerce Solutions (LCS) is building a suite of enterprise retail technology products designed to help retailers modernize operations, enhance customer experience, and unlock new business opportunities through technology.

Our team brings together product leaders, architects, engineers, designers, consultants, and retail domain experts who are passionate about solving complex retail challenges through technology and innovation.

We operate at the intersection of retail, technology, and innovation, partnering with global retailers to build scalable, enterprise-grade solutions that improve operational efficiency, enhance customer experiences, and unlock new business opportunities.

The Senior Manager, Product Management, will lead product strategy and execution across multiple product domains within LCS’s retail technology portfolio. This role will drive product vision, portfolio priorities, customer engagement, commercialization strategy, and product execution while partnering closely with customers, sales, engineering, and business teams.

This role will play a critical role in shaping LCS’s commercial product strategy across areas including retail checkout, unified commerce, retail media, store intelligence, AI-powered experiences, and other emerging retail technologies.

What You Will Do

• Owns the near-term view of product vision and strategy and cross-functional execution for the product group.

• Lead customer discovery sessions, executive discussions, and product demonstrations to showcase LCS capabilities and value proposition.

• Shape commercialization strategies and enable customer adoption of LCS products.

• Demonstrates “customer/user” expertise across multiple products within the product group and builds cross-functional partnerships to improve efficiencies.

• Sets the direction for the design of assigned products and leads and coaches teams to ensure delivery and expectations are clearly defined for multiple products or a group of products.

• Identifies issues that may impede the success of products in a product group, communicates effectively to leadership, and presents alternatives and recommendations for resolution.

• Identifies unmet opportunities through research and/or experimentation for product.

• Owns and leads the product journey-mapping across domains to drive clarity in product separation while maintaining holistic workflows for the end users.

• Experiments to ensure user adoption before making large investments in product builds.

• Establishes and audits overall product operating routines for product.

• Builds a product metric-driven culture and uses metrics to drive product insights across the team and business partners.

• Drive product execution by partnering with engineering, architecture, design, sales, and business teams.

• Owns and drives product plans for the team and leverages data for multiple sources to negotiate alignment and timing for cross-domain dependencies to achieve expected value.

• Accountable for aligning with partners to achieve the value of a product or business case.

• Defines objectives and data required for analytics needed either independently or in conjunction with business partners for the products across the team.

• Partners with engineering teams to build tracking/monitoring needed to get to the data.

• Partners with sales teams on customer engagements, solution positioning, proposals, and commercialization activities.

• Defines key metrics of the product and build and practice routines to consistently monitor health of the product, while consistently reviewing product metrics to drive product insights.

• Manages performance and fosters an inclusive environment to help associates achieve their potential.

Minimum Qualifications

• Bachelor’s degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable

• 8 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing

• 4 years of experience in product and/or experience management with experience partnering with technology and user experience teams in translating business strategy into prioritized specific product features and requirements