Supplier Compliance Manager

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

This position is responsible for providing investigation technical support, supplier process improvement, and scientific expertise and compliance knowledge to fulfill BMS requirements to implement supplier changes. Applicants must comply with Corporate and HR Policies, Security Environmental Health and Safety regulations and the current Good Manufacturing Practices required by the job function

Duties/Responsibilities:

• Perform investigations, using eQMS (Infinity) system, for Supplier Complaints including but not limited to BMS and Supplier’s processes.

• Create and execute Corrective Actions and Preventive Actions (CAPA)

• Prepare, submit and discuss finding of the investigation process with key stakeholders.

• Lead global investigations in collaboration with Global Quality Supplier Leads, BMS Site Supplier Quality, and SQE teams.

• Perform trending analysis of site events and complaints. Investigate and root-cause “no-fault found” investigations and implement internal process improvements to prevent reoccurrence.

• Generates, reviews and implements procedure and forms to assure compliance with current practices or GMP trends.

• Provides support to the supplier development team preparing quarterly data for Quality Council and governance meetings.

• Evaluates and improves supplier complaint investigation and material return process.

• Creates, evaluates, follows up and approves Change controls for the assigned site, including interaction with corporate support areas, other BMS sites and third parties.

• Ensures Change controls are created according to approved SOPs and corporate directives with all the appropriate requirements in placed for each change control, monitor and ensure actions are implemented and closed on time and status up-dated in related quality system.  Escalate to supervisor and site procurement lead in case of issues. 

• Create detailed plans of the activities using Project Management tools.

• Provides support, training and development to the suppliers and internally to avoid BMS and Suppliers issues recurrence.

• Implements processes and procedures to address supplier performance deficiencies.

• Ensure compliance with corporate and site procedures, cGMPs regulations and other industry guidelines.

• Apply Lean Six Sigma tools to reduce investigations establishing proper corrective, preventive and proactive actions.

• Manages and executes supplier program for the investigation and resolution of deviations, CAPA, and complaints.

• Provides oversight of suppliers preforming investigations, change controls, protocols and reports in support of BMS products.

• Support additional projects, QMS initiatives, or standard work assignments as needed.

Reporting Relationship

• Daily contacts with SQE Team, Global Supplier Management Team, MS&T Scientists, Site Supply Chain Buyers and Site Quality Management

• Frequent contact with Site General Manager, Site Quality Head, Site Leadership Teams, Site/HQ Finance, Global Category Leaders and Suppliers

Qualifications required:

• Bachelor’s degree in Business, Science or Engineering

• Six (6) years of experience in Quality, Purchasing, or Manufacturing Technology (Technical Services) within the pharmaceutical, biologics, cell therapy, or medical device industry.

• MS/MBA/CPIM/ASQ/Lean Manufacturing/Procurement experience is a plus.

• At least 3 years handling investigations process

• At least 3 years handling c