ConDC Quality Manager

As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Nazareth, PA.

The Continental Distribution Center (ConDC) Quality manager is responsible for managing product and process quality within the ConDC and all related activities. They are responsible for all process documentation, audits and reporting to BMW AG. Additionally, this position is responsible to manage and maintain the local Quality Management system including continuous improvement to the operations related to documented process, process deviation, and error free results. You will be managing all new part claims and returns review, approval/rejection and disposition.

This position ensures the appropriate communication is being directed to the ConDC Hub operation as well as external suppliers in the event of quality events. This role serves as liaison between ConDC Hub and ConDC Warehouse and USMCA RDCs regarding product quality issues, and corrective actions. You will be responsible for managing quality related events with the USMCA RDC’s as well as shop floor employees regarding error rate, coaching, counselling, and corrective action. Monitor and measure KPI performance at every level and manage the carrier quality performance.This position is part of ConDC management team responsible for leading direct reports and shop floor, including disciplinary leadership. Lastly, you will be responsible for managing the reverse logistics process between NAFTA RDC and ConDC Warehouse, ConDC Warehouse and the ConDC Hub, as well as ConDC Warehouse and Parts Suppliers.

This role has a direct impact on the ready availability of USMCA produced Aftersales spare parts fort BMW Group in USMCA. This includes proper quality and quantity. This responsibility also includes management of

all logistics processes within the ConDC Warehouse, including continuous improvement, documentation of work instructions, and correct action. This position is responsible for all inventory management activities.

Relocation is available for this position. This role requires full time attendance in the office.

Requirements:

• Bachelor’s degree or business experience equivalence. 
• 5 years logistics/distribution experience
• Prior management/supervision experience
• Lean Management and process documentation experience
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Preferences

• OEM experience
• Experience with managing transportation partners or other service providers preferred.
• Additional skills: special skills / technical ability etc.
• Experience with Distribution Center Operational Process Execution and Engineering.
• Knowledge of the general warehouse industry, best practices and techniques.
• Aptitude for or experience with vehicle technology and systems.
• Experience in Quality Management Systems and