Field Reimbursement Manager Tzield – Seattle, Portland (WA, OR)

Job Title: Field Reimbursement Manager Tzield – Seattle, Portland (WA, OR)

Location: US Remote, Seattle-Portland: Seattle, WA, Portland, OR

About the Job

At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies. 

The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers. 

In this field-based position, the FRM will report to a field-based Director, Field Reimbursement, within Patient Support for T1D (Type 1 Diabetes).  

The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to product procurement, buy & bill processes, billing and coding, financial assistance offerings, patient support, access, payer medical policy, prior authorization, specialty pharmacy operations, infusion center procedures and other business-related issues for T1D. 

In addition, they will help support product reimbursement through compliant support of the PA policy requirements supporting practice managers.  Within a newly developing field of therapy for T1D, they will be called upon to successfully help develop and execute the national strategy set forth by building approval and reimbursement confidence and understanding with customers and assisting in patient pull though efforts.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.  

Main Responsibilities:

FRMs will be subject matter experts on product procurement as it relates to medical payer policy requirements, buy & bill processes, billing and coding education, claims and adjudication by site of care, financial assistance offerings from patient support program, and billing of Sanofi T1D products by health care providers and/or healthcare facilities.  

• Act as the main point of contact for the Patient Support Services Hub, and communicate and collaborate cross-functionally to lead Pull Through efforts  

• Plan and implement geographic business plans to support appropriate access to Sanofi products 

• Compliantly educate office personnel on appropriate payer policy requirements and billing codes 

• Provide support in triaging contracting, billing and coding, access and procurement questions and other issues where appropriate.  

• Establish positive and productive working relationships with all key customer segments (internal and external). 

• Conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact.  

• Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Sanofi products. 

About You

Basic Qualifications:

• BA/BS Degree required, preferably in life science or business, MBA a plus 

• Minimum 7+ years' experience in the pharmaceutical/healthcare industry 

• Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography 

• Demonstrated success of cross functional teamwork and working in a matrix environment (sales, market access, customer service, medical affairs, marketing, etc.) 

• Must be energetic and driven to succeed 

• Interpersonal skills including managing and resolving conflict and building strong working relationships 

• Obtain ability to adapt to change and react constructively in a high-energy and fast paced