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ServiceNow HRSD Tech Lead

Perficient
United States, United StatesRemotefull_timeVerifiedPosted 25 Aug 2025
💰 $178,090/yr($81,978/yr$178,090/yr)

About the role

 

 

We currently have a career opportunity for a ServiceNowTechnical Architect to join our team. 

Job Overview:

The Technical Architect provides technology direction, ensures project implementation compliance, and utilizes technology research to innovate, integrate, and manage technology solutions. As a Technology Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; you will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. This role is considered part of the Business Unit Leadership team and may mentor Junior Architects and /or development team members.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

 

  • Provide architectural solutions/designs to project execution teams for implementation.
  • Provide technology architectural assessments, strategies, and roadmaps for one or more technology domains.
  • Work with application developers, users, operational leadership, and subject matter experts to understand current and future operational data analysis goals. Recommend modern technology stacks to meet those goals and help engineering teams migrate towards their use.
  • Collaborate with the customer's operations and technology leadership on the future analytic goals of the organization, and design a technical architecture to meet those goals. Participate in configuring the architecture, and advise engineering teams on its efficient use.
  • Lead a work stream or act as a team lead and manage non-complex components of the work plan/project.
  • Utilize analytical, process, and/or technical skills to meet project objectives and deliverables that are self-directed and within project scope.

 

  • Proven consulting experience as a key technical resource leading the development and delivery of HRSD solutions in client environments
  • Expert level proficiency in HRSD product line including current HRSD CIS and Suite certification(s)
  • Experience in other ServiceNow modules such as ITSM, ITOM, ITAM etc. would be considered a plus. 
  • Provide best practices and architectural guidance for newly built solutions and how it interfaces with other ServiceNow modules
  • Develop and maintain technical documentation, including architecture diagrams, design specifications, and configuration guides
  • Conduct regular system assessments and performance tuning to optimize the ServiceNow HRSD environment
  • Experience in configuring Employee Center branding, taxonomies, publishing content, HRSD workspace and virtual agent and topic conversations. 
  • Proven experience working on core HRSD functionalities such as HR Services, COEs, HR Lifecycle events, Manager Hub etc.
  • Should be comfortable with making UI updates such as creating new widgets, customizing existing portal widgets etc. 
  • Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, SOAP, ODBC, REST, SCP, FTPS
  • Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS etc.
  • Proven experience in designing integration solutions from ServiceNow to other HR applications such as Workday, UKG Pro, Rippling etc. 
  • Strong ownership, accountability, and attention to detail in all work efforts
  • Experience with SDLC processes implementing in a variety of project methodologies such as Agile/Scrum
  • Must be open to travel.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 - $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variab

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Company

Perficient

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