Who is Flock?

Flock is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

The Opportunity

As a Deal Desk Analyst, you aren't just a "support" person—you are a critical architect of our revenue engine. Reporting to the Senior Director of GTM Operations & Business Process, you will be the frontline strategist for our Sales and Success teams. You’ll navigate the complexities of unique procurement processes, ensuring our mission-critical technology gets into the hands of those who protect our communities without friction.

The Impact You’ll Make

• Move with Urgency: Act as the primary point of contact for sales reps, providing real-time systems and process support to keep deals moving at "Flock speed."

• Scale the Impossible: Collaborate with Business Systems to execute quarterly sprints that dismantle conventional bottlenecks in our sales tech stack.

• Own the Outcome: Become the subject matter expert on Flock’s products, pricing, and programs, ensuring every quote is a masterpiece of accuracy and strategic alignment.

• Protect the Mission: Act as the first-line steward for contractual risk management, escalating deviations and ensuring every agreement is principled and compliant.

• Build the Playbook: Maintain world-class process documentation and training materials, ensuring our knowledge base evolves as fast as we do.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Who You Are

• Experienced Builder: You have 2+ years of Deal Operations or Sales Operations experience at a high-growth tech company.

• Salesforce Native: 2+ years of hands-on experience in Salesforce is a must. Experience with SaaS quote/agreement solutions is a massive plus.

• Relentless Attention to Detail: You catch the things others miss. In a high-stakes environment, your precision is our safety net.

• Self-Starter DNA: You don’t wait for a playbook; you write it. You learn on the go and thrive when the pressure is constant.

• Tech Savvy: Advanced skills in Google Docs and MS Office; if you’ve managed templates in DocuSign CLM, we want to hear about it.

Salary & Equity

In this role, you’ll receive a starting salary between $60,000 and $80,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum b