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Patient Shuttle Coordinator

Trinity Health
United Statespart_timeVerifiedPosted 16 Dec 2025

About the role

Employment Type:

Part time

Shift:

Description:

POSITION PURPOSE 

Responsible for coordinating the patient shuttle vans and transportation needs of patients of MercyOne Clinton / MercyOne Genesis to/from facilities throughout MercyOne Eastern Iowa Region 

 

ESSENTIAL FUNCTIONS 

Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center ‘s Care Model and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center’s Mission and Values. 

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

Maintains the schedule of transportation needs for patients needing transportation to and from appointment and from medical center discharge.  

Communicates appropriately with the driver on pick up / drop off times and locations for patients.  

Performs other duties consistent with purpose of job as directed. 

SKILLS AND ABILITIES: 

Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Clinton Medical Center.   

Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.) 

Must exhibit independent thinking in performing job functions. 

Must possess the ability to effectively and courteously communicate with customers and members of the pharmacy, medical and hospital staff. 

MISSION STATEMENT AND CORE VALUES 

 

Mission Statement:  We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. 

 

Core Values: 

  • Reverence: We honor the sacredness and dignity of every person. 

  • Commitment to Those who are Poor: We stand with and serve those who are poor, especially those who are most vulnerable. 

  • Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.  

  • Justice: We foster right relationships to promote the common good, including sustainability of Earth. 

  • Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resou

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Company

Trinity Health

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