Tech Product Specialist

 

Spin es la unidad de negocio de FEMSA que enriquece y simplifica la vida de las personas. Es un ecosistema de soluciones financieras y digitales que genera valor agregado, al ayudar a nuestros usuarios y comunidades a hacer más con su tiempo y dinero.   El ecosistema Spin se compone de soluciones simples, ágiles y accesibles que les ayudan a nuestros clientes a resolver necesidades cotidianas y recibir recompensas por ello; como la billetera digital, Spin by OXXO, el programa de lealtad, Spin Premia, y Spin Negocios, que ofrece distintas soluciones para empresas, como NetPay y OXXO PAY.  

Objective of the Role 

Drives the analysis, design, and delivery of advanced technology solutions that align with strategic business objectives. This role requires deep technical expertise, a proactive approach to identifying opportunities for improvement, and the ability to lead the development of impactful solutions. Serves as a key contributor to product innovation, working closely with stakeholders and technical teams while mentoring less experienced analysts to foster a culture of excellence. 

Main Responsabilities 

• Leads the end-to-end analysis of complex business challenges, mapping processes, systems, and dependencies to design future-state solutions that deliver measurable value. 

• Oversees the prioritization and negotiation of features or enablers, ensuring alignment with strategic objectives and driving the inclusion of high-value initiatives in the backlog. 

• Actively participates in product roadmap discussions, providing data-driven insights and technical expertise to shape strategic priorities. 

• Leads the validation and functional testing of complex solutions, ensuring they meet defined quality standards and address business needs effectively. 

• Translates sophisticated business requirements into detailed user stories and functional specifications, ensuring clarity and precision for development teams. 

• Proactively identifies opportunities for product optimization and innovation, leveraging industry trends and emerging technologies to enhance business processes and user experiences. 

• Manages the implementation of high-impact changes and new functionalities, maintaining a clear focus on quality, timeliness, and stakeholder alignment throughout the process. 

• Monitors and analyzes post-implementation performance, identifying areas for improvement and driving enhancements in collaboration with technical and business teams. 

• Develops and maintains comprehensive technical and functional documentation to ensure continuity, scalability, and ease of understanding for implemented solutions. 

• Collaborates with cross-functional teams, including engineering, QA, and operations, to ensure seamless execution of product strategies and alignment with business goals. 

• Mentors senior and junior team members, sharing expertise and best practices to elevate team performance and encourage professional growth. 

• Promote an autonomous work culture by encouraging self-management, accountability, and proactive problem-solving among team members. 

• Serve as a Spin Culture Ambassador to foster and maintain a positive, inclusive, and dynamic work environment that aligns with the company's values and culture. 
   

Required Knowledge and Experience 

• Minimum 5 years of experience in product