Airport Customer Service Agent (19 hrs)

Hello! We are Volotea, the airline of small and mid-sized cities in Europe.

We’re looking for an Airport Customer Service Agent for Valencia Airport — a dynamic, people-oriented professional who enjoys working in a fast-paced, multicultural environment.

You’ll be part of the team ensuring our passengers enjoy a smooth and welcoming travel experience, from check-in to boarding.

🚀 Take off with us! Your journey starts here.

How will it be to work with us?

- Welcome and assist passengers during check-in, boarding, and arrivals.

- Handle reservations, ticketing, and related administrative tasks.

- Coordinate with flight and ground teams to support on-time operations.

- Provide customer assistance with claims, baggage issues, or lost items.

- Represent Volotea’s values with professionalism and a positive attitude.

Why join us?

❤ Culture: a positive, supportive, and multicultural work environment where your contribution counts.

💥 Impact: be part of a fast-growing airline and make every passenger’s journey memorable.

🧘‍♀️ Health & Energy: discounted gym memberships.

🌈 Diversity: work alongside colleagues from across Europe.

✈️ Travel Benefits: fly worldwide with 100+ airlines, paying only taxes for you and your family.

🚗 Free airport parking.

🚀 Ready to join us?

What will make you succeed in this position:

Previous experience in administrative or customer service roles; experience in airports or transport environments is highly valued.

Advanced Spanish and English (additional languages are a plus).

Excellent communication, organization, and teamwork skills.

Able to work under pressure and manage time efficiently.

Flexible availability to work part-time (19 hours per week) on rotating shifts from Monday to Sunday.

Immediate availability – the position starts December 1st.

A genuine interest in aviation and customer experience.

Learn more about working at Volotea HQ

VOLOTEA | Jobs and Careers

VOLOTEA | Vuelos baratos, ofertas y billetes de avión a ciudades de toda Europa.

Listen to our Top Management introduce our culture at Volotea.

Volotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates. Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry.

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