Seasonal Event Operations Gameday Associate, Spring Training

GO BEYOND THE IVY

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures

Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.

JOB TITLE:   Seasonal Event Operations Gameday Associate, Spring Training

DEPARTMENT:   Mesa Spring Training Operations

ORGANIZATION:   Chicago Cubs

REPORTS TO: Mgr. of Guest Experience and Event Operations, Spring Training

LOCATION:   Sloan Park – Mesa, AZ (On-Site)

FLSA STATUS: Nonexempt

COMPENSATION:    New associate pay rate $17.50 per hour USD

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.

HOW YOU’LL CONTRIBUTE:

The Chicago Cubs organization is looking for a motivated individual to assist with delivering a best-in-class fan experience at Sloan Park, the Cubs spring training facility, in Mesa, Arizona.  The Event Operations Gameday Associate is an entry level part-time, seasonal position that will assist on game and event days throughout Spring Training. The selected candidate will support overall event logistics and gameday experience at Sloan Park including, but not limited to security, gameday presentation, signage, transportation and parking, gameday setup, sponsorship activation, and customer service problem resolution. This seasonal position is a great opportunity to build your events and operations career within the sports industry.  No relocation expenses will be provided.

THE DAY-TO-DAY:

Guest Experience

• Provide personalized, positive, and memorable guest experiences during events.
• Assist in resolving guest issues during events.
• Provide exceptional customer service to all guests, addressing inquiries, concerns, and feedback promptly and professionally.
• Assist in creating a welcoming and enjoyable atmosphere for fans and attendees.
• Assist in monitoring the changing needs of our fans/guests

Event Operations

• Support operational activities relating to game day activations and outside events including but not limited to Savannah Bananas, Spring Training, and other private events
• Support execution of ballpark readiness plans in all areas of guest services including, but not limited to, parking, ballpark entrance, and fan amenities.
• Support set-up and strike of events and games.
• Assist with the event execution and management of non-baseball events at Sloan Park.
• Support game-day activities including but not limited to pre-game, in-game and post-game activities.
• Perform other duties as assigned by Mgr. of Guest Experience & Event Ops. 

Gameday Presentation

• Assist in the coordinat