Operations Support Coordinator
Prince George’s CountyAbout the role
Posting number: 10679
Department: Public Works & Transportation
Division: OHM Program Support
Job classification: Administrative Aide 3A
Posting type: Open
Categories: Administrative Assistant, Office and Administrative Support
Summary
Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
The Prince George's County Department of Public Works & Transportation (DPW&T) is currently seeking qualified applicants to fill an Operations Support Coordinator (Administrative Aide 3A) position, grade A17, in the Office of Highway Maintenance.
About the Position
This highly responsible and advanced level administrative/secretarial position is responsible for providing administrative and secretarial support to Associate Director and staff of the Office of Highway Maintenance (OHM). Duties encompass prioritizing work assignments in support of the Special Services Division and Rehab and operations Division. Specific duties include validation of all county claims correspondence, 311 service requests and escalations, snow and ice control planning and coordination, file management, administrative and program support as needed. Work is performed under the general supervision of Administrative Aide IV /Office Manager.
About the Agency
The Department of Public Works and Transportation (DPW&T) is responsible for nearly 2,000 miles of County-maintained roadways that range from rural to urban classifications. The transportation infrastructure includes 900 bridges, as well as shoulders, sidewalks, curbs/gutters, stormwater management facilities, driveway aprons and nearly 3,000 acres of grassy area -- all of which are maintained by staff of the Department. DPW&T’s workforce keeps the County’s various services moving by performing a myriad of activities which include removing snow and ice from County-maintained roadways, upgrading traffic signals, installing streetlights, clearing fallen trees, unclogging drainage inlets and maintaining stormwater management facilities, as well as performing roadway repairs ranging from potholes and sidewalk trip hazards to bridge repairs and resurfacing projects and more.
Examples of duties
- Provides administrative and secretarial support to the office and division staff.
- Manages the distribution of incoming and outgoing mail and maintains mail and work-tracking logs.
- Assists with the sale of contract documents, project plans, and specifications, and processes payments in accordance with established policies and procedures.
- Purchases and maintains office supplies and equipment inventories.
- Reconciles monthly credit card transactions and maintains related financial records.
- Prepares correspondence, memoranda, contract documents, task orders, work orders, change orders, easements, and other administrative documents.
- Records and distributes meeting minutes.
- Processes payment requests, invoices, and purchasing documentation.
- Maintains, organizes, and updates division files and records.
- Assists with recruitment, onboarding, and training activities as needed.
- Greets visitors, responds to telephone inquiries, and directs calls to appropriate personnel.
- Coordinates and schedules meetings, appointments, and calendars for division leadership and staff.
Qualifications
Minimum QualificationsCandidates must meet all minimum qualifications listed below to be eligible for additional consideration:
- Successful completion of probationary period of nine (9) months at the Administrative Aide II level.
- One (1) year of advanced diverse and/or technical clerical experience which involved working with the public, office management and operational details.
- Associate's Degree from an accredited college or university in Business Administration or Secretarial Science.
- Possess a valid driver's lice
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