Position Overview

Job Description Summary
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Senior Employee Relations Investigator you will sit within PNC's Employee Relations organization.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Administers an organization's employee relations investigation function, ensuring that it remains in line with goals and strategies.
• Designing and supporting human resources policies and procedures that pertain to employee relations.
• Maintaining open communication between management and employees and advising on resolutions for employee relations.
• Implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
• Conducts investigative procedures in response to violations of rules, regulations, policies, and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Action Planning, Client Counseling, Conflict Resolution, Employee Relations Investigations, Human Resources Policies, Labor and Employment Law, Personnel Records

Competencies