Chief of Staff

About TailorCare 

TailorCare is transforming the experience of specialty care by delivering deeply personalized, evidence-based solutions for joint, back, and muscle conditions. Our comprehensive care program ensures that each patient receives the right care at the right time, leveraging advanced predictive analytics, clinical expertise, and dedicated care navigation to guide them through their treatment journey.

With the acquisition of RecoveryOne, TailorCare now offers an even more robust, end-to-end musculoskeletal (MSK) solution that improves outcomes while reducing costs. RecoveryOne’s digital physical therapy platform and health coaching services complement TailorCare’s personalized, evidence-based approach to offer a seamless, patient-centered experience. Patients will benefit from advanced predictive data, clinical expertise, and a robust network of physical therapists--all designed to help them navigate the most effective treatment pathways, whether in-person or from the comfort of their homes. Together, we are redefining how MSK care is delivered.

TailorCare values diverse perspectives and is committed to fostering an inclusive, collaborative, and mission-driven culture. We are a remote-first company with a hybrid office in Nashville, focused on scaling a high-growth startup to improve the lives of those in pain.

About the Role

We are seeking a highly motivated and detail-oriented Chief of Staff to support our CEO and executive team in managing the Office of the CEO, driving company-wide initiatives and leading special projects. The ideal candidate will have a strong background in project management, healthcare private equity, investment banking, or management consulting, with a proven ability to work effectively across functions to achieve organizational goals. This role emphasizes collaboration, organization, communication, and results-oriented execution.

Primary Responsibilities

• Work directly with the CEO to ensure execution of operational priorities of the Company and Executive team
• Manage the Office of the CEO in collaboration with the CEO, Executive Assistant, and other members of the Executive team
• Optimize internal processes and communication across departments to increase organizational effectiveness
• Drive project management efforts, overseeing multiple projects from inception to completion while ensuring they meet timelines and objectives
• Manage Executive Team meetings including, but not limited to, setting the agenda, capturing meeting minutes and action items, providing insights and analysis to inform strategic conversations, building meeting materials, and tracking follow through to increase accountability
• Support the CEO and Executive team to develop materials for Board meetings, including setting agendas, coordinating material development and preparation, and liaising with Directors 
• Coordination of cross-departmental onsite meetings, including setting agendas, documenting outcomes, and following up on action items to maintain momentum on key projects
• Prepare reports, presentations, and other materials for internal and external stakeholders, synthesizing complex information into clear and actionable insights
• Develop and maintain project timelines, track progress, and provide regular status updates to the Executive team
• Support other departments as needed to drive cross-functional, high value projects across the company
• Take on ad-hoc, high-visibility special projects and initiatives that require cross-departmental coordination

Qualifications

• 5+ years of overall work experience, preferably 2-4 years of relevant experience working directly with senior executives in healthcare
• Bachelor’s degree required; MBA or advanced degree in business, management, or a related field preferred
• Experience driving large complex projects in growth stage or mature corporate environments
• Healthcare experience, including but not limited to value-based care, digital healthcare, health insurance or care delivery is preferred

Skills

• Proficient in project management tools and software, as well as Google Suite (Docs, Sheets, Slides)
• Broad-based, decisive program management expertise with strong planning, communication, organizational, and process analysis/improvement abilities to successfully direct and deliver concurrent projects while minimizing risk to stakeholders
• Strong executive-level verbal and written communication skills and excellence developing executive- level presentations
• Detail-oriented strategic thinker with analytical problem-solving capabilities and thrives in ambiguity
• Strong interpersonal skills, with the ability to build relationships at all leve