Lifestyle and Wellness Director

Job Title: Lifestyle and Wellness Director

Department: Fitness/CRE

Reports to: Regional Manager

Job Type: Exempt

 

Arch Amenities Group

Wellness-driven. Hospitality-focused.

 

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary

The Lifestyle & Wellness Director is responsible for the overall operation, leadership, and profitability of the spa, fitness, and wellness facility. This role integrates hospitality, wellness, and fitness programming to deliver a holistic lifestyle experience for residents and guests.

The Director oversees day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development across spa and fitness offerings. This includes group fitness, personal training, wellness programming, and recreational services.

This leader ensures a high-quality, innovative, and engaging experience while building a motivated, professional, and service-driven team.

 

 

 

Key Responsibilities

Leadership & Operations

• Manage all aspects of spa, fitness, and wellness operations including scheduling, programming, service delivery, and facility standards.
• Lead, hire, train, and develop a multidisciplinary team including therapists, personal trainers, group fitness instructors, and front desk staff.
• Oversee fitness operations, including personal training programs, group exercise classes, and wellness workshops.
• Ensure all services meet or exceed industry standards and client expectations.
• Maintain inventory of products, fitness equipment, and supplies; manage vendor relationships.
• Ensure compliance with all health, safety, hygiene, and fitness industry regulations.
• Ensure all required permits and licenses are current, including therapist and trainer certifications.

Fitness & Wellness Programming

• Design and implement a comprehensive fitness and wellness program that aligns with resident/guest demographics and property goals.
• Develop and manage group fitness schedules, specialty classes, and personal training offerings.
• Oversee fitness assessments, onboarding programs, and member engagement strategies.
• Stay current with fitness trends, wellness innovations, and industry best practices.
• Ensure proper maintenance, safety, and utilization of fitness equipment.
• Promote a culture of health, wellness, and active living throughout the property.

Financial Management

• Develop and manage the annual budget, including revenue targets, labor, and operational expenses.
• Monitor financial performance and adjust strategies to meet or exceed goals.
• Drive revenue through spa services, fit