Site Reliability Engineer

We are seeking a well-rounded Site Reliability Engineer / DevOps Engineer who has practical experience in infrastructure operations and DevOps practices. This role is ideal for a jack-of-all-trades who enjoys solving complex technical challenges and implementing reliable, scalable solutions. You will work closely with the Head of SRE to enhance our infrastructure, automate processes, and improve observability and disaster recovery strategies.

Key Responsibilities:

• Enhance disaster recovery and multi-region capabilities to improve system resilience

• Improve monitoring, alerting, and observability through tools like Grafana, Prometheus, Sentry, and OpenSearch

• Support on-call processes by enhancing alerting strategies and automating responses where possible

• Collaborate with development and operations teams to address reliability challenges and enhance performance

• Automate routine infrastructure tasks using scripting and Infrastructure as Code tools

• Contribute to postmortems and continuous improvement initiatives to improve system stability

• Maintain accurate, up-to-date documentation of infrastructure, processes, and disaster recovery workflows

Qualifications:

• 2–4 years of experience in Site Reliability Engineering, DevOps, or a related infrastructure role

• Hands-on experience with AWS services including EC2, Lambda, S3, and Route 53

• Proficiency with Kubernetes and Docker for container orchestration and deployment

• Experience using Infrastructure as Code tools such as Terraform

• Familiarity with monitoring and alerting systems like Prometheus, Grafana, OpenSearch, and Sentry

• Experience with CI/CD pipelines, preferably GitLab CI or similar tools

• Scripting skills in Python, Bash, or similar languages

• Working knowledge of networking concepts, DNS, and load balancing

• Strong troubleshooting skills with the ability to respond effectively to incidents

• Ability to work collaboratively across teams and contribute to cross-functional initiatives

• Clear and concise technical writing and documentation skills

Nice to Have:

• Experience with multi-region AWS architectures and disaster recovery planning

• Advanced knowledge of Grafana dashboards and alerting configurations

• Familiarity with compliance frameworks such as HIPAA or HITRUST

About 10Pearls: 

10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, ‎digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, ‎transformative ‎digital products that leverage emerging technologies. ‎10Pearls' clients ‎include Global 2000 enterprises, high growth mid-size ‎businesses, and some of the most exciting ‎start-ups from industries like healthcare, fintech, ‎energy, education, ‎real estate, retail, and hi-tech. ‎Headquartered in the Washington DC metro area, 10Pearls has product engineering and ‎software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.   

10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.