Principal Software Engineer - Digital & Web

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.7+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported. 

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. 

This role is based in our Naperville, IL office.  A regular in-office hybrid model (generally T-Th in office, M&F remote) is required, as our office environment is a key driver of our company culture and employee experience. 

 

Position Summary: As a Principal Software Engineer, you will be working on several of the key technology initiatives leveraging cutting edge data, cloud and integration technologies. Working within Digital and Web team, you will be involved in designing and developing end to end external facing applications.

 

Responsibilities include but are not limited to: 

 

• Serve as a hands-on technical lead contributing to and directing the efforts of other development resources, including internal and external team members 
• Contribute to the ongoing evolution of the existing portfolio of applications and services. 
• Design, develop, modify, implement, and support software components across the software stack. 
• Work on emerging technology trends, especially in SaaS, cloud computing, and DevOps space to identify and implement better solutions to address business needs. 
• Execute in a smart way to increase efficiency, reduce costs, and drive business value. 
• Determine root cause for complex software issues and develop practical, efficient, and permanent technical solutions. 
• Adopt an API centric approach of integrating to mid-office applications and to partners. 
• Work in close partnership with cross-functional teams and management. 
• Develop software solutions by identifying user needs, conferring with users, and studying systems flow, data usage, and business processes. 
• Follows the software development lifecycle. 
• Documents and demonstrates solutions by producing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. 
• Writes unit test code that demonstrates code correctness. 
• Works closely with a team of frontend and backend engineers, product managers, and analysts.  

 

We're Excited if This is You

Experience and Qualifications of the Role  

 

• Minimum of 12 years of designing and developing complex Full Stack custom applications using Java, Angular, React, Node.js, MongoDB, RabbitMQ, Kafka or other equivalent programming languages. 
• Hands-on experi