Job Type: FTE
Level: Senior
Department: Engagement Management Office (EMO)
Location:  Remote (US or Canada)
Rate: $150,000-$170,000 USD (rates vary in Canada)

Position Overview
We are seeking a strategic and client-focused Program Manager to lead high-impact consulting engagements and cultivate long-term client relationships. This hybrid role combines delivery excellence with strategic advisory, ensuring that client objectives are met while identifying opportunities for growth and transformation.
Responsibilities 

• Act as the primary strategic advisor to clients, aligning consulting solutions with business goals.
• Lead the planning, execution, and delivery of consulting projects across multiple industries.
• Develop and maintain strong client relationships, acting as a trusted partner throughout the engagement lifecycle.
• Drive business development by identifying upsell and cross-sell opportunities within existing accounts.
• Manage project scope, timelines, budgets, and resources to ensure successful delivery.
• Facilitate executive-level communications and stakeholder reporting.
• Oversee financial performance of engagements, including billing, and forecasting.
• Collaborate with internal teams to ensure consistent delivery standards and client satisfaction.
• Support strategic transformation initiatives for clients.
• Contribute to the development of consulting methodologies, templates, and best practices.

• 8+ years of experience in strategic consulting and program management within an enterprise client-facing role.
• Proven track record managing complex projects involving multiple stakeholders, cross-functional teams, and executive audiences.
• Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall).
• Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions.
• Experience managing project financials, including budgets, forecasting, and milestone-based funding.

• Demonstrated strength in client engagement management, including expectation setting, executive communication, risk mitigation, and issue resolution.
• Excellent verbal and written communication skills with audiences at all organizational levels.
• Ability to translate complex technical and business concepts into clear, actionable plans and insights.
• Confident decision-maker with strong analytical and problem-solving skills.
• Highly organized, detail-oriented, and capable of managing multiple concurrent engagements.
• Collaborative leadership style with strong interpersonal and conflict-resolution skills.

• Proficiency with Microsoft Office tools and Microsoft Project.
• Bachelor’s degree preferred.
• PMP, PRINCE2, Agile certification, or equivalent project management education preferred.
• Prior experience delivering Microsoft Cloud projects or working with Microsoft funding programs is a plus.

About the Company 
Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron’s mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industr