AVP, Program Manager

Westchester Programs is looking for an experienced professional to fill the position of AVP, Program Manager. The ideal candidate will bring expertise in program business and deep insurance knowledge in the admitted and non-admitted space. This professional will be responsible for strengthening internal and external relationships and growing profitable business.

Reporting to the Head of Programs, this position is based out of Philadelphia, PA.

Primary Responsibilities:  

• Work with Westchester Programs management to deploy underwriting strategies to assigned Managing General Agents (MGAs)
• Develop strategic and tactical plans to achieve profitable growth across the assigned portfolio
• Monitor/analyze claim trends for the portfolio and recommend appropriate actions
• Coordinate with finance, claims, actuarial on continuous analysis of the portfolio, including but not limited to quarterly assessments, claims reviews, and pricing studies
• Spearhead, manage and deliver on annual stewardship meetings with the MGAs, including discussions on pricing, growth, and goals for the year
• Collaborate with MGAs on new business opportunities that are not squarely inline with the program 
• Build trusted partnerships with MGAs, customers, internal colleagues, serving as a solutions provider
• Responsible for rate, growth and retention for the assigned book

• Familiarity with program business and MGA processes is desirable
• Strong business acumen, data analytics and knowledge of commercial underwriting, and insurance industry theories and practices is required
• Strong interpersonal, analytical and negotiation skills
• Candidates must be detail-orientated with advanced influence management skills
• Demonstrated ability to effectively interact with all levels of internal and external business partners
• Must be able to multi-task and balance multiple priorities

Education & Experience:

• Bachelor’s degree or equivalent work experience
• At least 10+ years insurance experience including time spent in the property and casualty space

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.