Sr. Account Manager - Big Chains (They/She/He) - Portugal

<p>Are you hungry, ambitious and looking to turbo charge your career? <strong>Say no more! </strong> </p> <p><strong>We’re Glovo</strong>, one of the <strong>fastest-growing multi-category apps </strong>out there. A performance-driven, bold and restless tech company.</p> <p>We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes! </p> <p><strong>What makes our ride unique? </strong></p> <p><strong>🤝 Our culture and strong values. </strong></p> <p><strong>💪 Our career development philosophy. </strong></p> <p><strong>🤝 Our commitment to being a force for good. <br/><br/></strong></p> <p>We can only do so with strongly motivated, efficient, passionate, hardworking, creative people.  Feel identified? Keep reading!</p> <p> </p> <p><strong>YOUR MISSION</strong></p> <p>You will manage key Partner relationships, drive business growth, and ensure operational excellence through strategic thinking, problem-solving, and a hands-on approach in a fast-paced environment.</p> <p> </p> <p><strong>THE JOURNEY</strong></p> <ul> <li>Manage a portfolio of strategic accounts by building and maintaining strong, long-term relationships with restaurant partners through consistent and proactive communication.</li> <li>Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.</li> <li>Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization. Take ownership of partner revenue performance, driving measurable growth.</li> <li>Collaborate with cross-functional teams—including Marketing and Operations—to develop and implement strategies that drive consistent, month-over-month business growth ensuring we collectively deliver the best experience for Glovo users.</li> <li>Work closely with stakeholders in internal teams to solve problems and ensure that feedback from our Partners is effectively utilized to enhance our product, marketing, and operations.</li> <li>Use data-driven decision-making to assess initiative performance, ensuring you prioritize those with the highest return on investment effectively.</li> <li>Handle regular business reviews meetings with restaurant Partners, presenting data and insights in a compelling way.</li> </ul> <p> </p> <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p> <ul> <li>3+ years of experience in Account Management and/or Business Consultant. Ideally, manage senior level relationships and be motivated by pursuing ambitious goals with timely execution having a proven track record of exceeding metrics-based business goals.</li> <li>Experience in a high-growth or fast-paced environment is highly valued.</li> <li>​You are proactive and hands-on, eager to engage in both strategic planning and tactical execution to drive results.</li> <li>You're great at breaking down complex problems and turning them into practical, lasting solutions—balancing big-picture strategy with day-to-day execution—while staying deeply attuned to customer needs to deliver exceptional experiences and outcomes.</li> <li>Detail-oriented with a high degree of organization, consistently delivering results in dynamic and fast-paced settings.</li> <li>Proficient in both written and verbal communication in Portuguese and English.</li> </ul> <p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p> <p><strong>We believe driven talent deserves:</strong></p> <ul> <li>🌟 An enticing equity plan that lets you own a piece of the action (applicable for senior roles and above).</li> <li>💪 Private health insurance to keep you at your peak.</li> <li>🍔 Monthly Glovo credit to satisfy your cravings!</li> <li>💳 Coverflex discounts on gyms, wellbeing, technology, pharmacy, courses, and even kindergarten expenses.</li> <li>🏊 Discounted gym memberships to keep you energized.</li> <li>🏖️ 28 days of time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li> <li>👪 Enhanced parental leave, and nursery monetary support for the first 6 months.</li> <li>🧠 Online therapy and well-being benefits to ensure your mental well-being.</li> </ul> <p> </p> <p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providin