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Program Manager I - Case Management

Cleveland Clinic
United Statesfull_timeVerifiedPosted 22 May 2025

About the role

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager I - Case Management

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Integrated Hospital Care Administration-Integrated Hospital Care Institute

                      

Job Code

T26193

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As Program Manager I, you will manage and maintain initiatives related to Case Management. Alongside physicians, Social Workers, coordinators and Case Managers, your efforts will focus on developing systems and procedures to enhance patient care within the Cleveland Clinic Enterprise. In this role, you will also have numerous opportunities to advance your skills through extensive hands-on experience, pursue higher positions and find your place within an innovative and exciting healthcare setting.

A caregiver in this position works days from 8:00AM - 5:00PM.

A caregiver who excels in this role will:  

  • Develop, implement, manage, and maintain operational systems and activities. 
  • Serve as a liaison with all levels of the organization and outside community. 
  • Manage multiple priorities and projects with competing deadlines. 
  • Allocate time to meet completion requirements. 
  • Serve as a coach and mentor for other positions in the department. 
  • Review and monitor adherence to Human Resources policies and corporate compliance procedures. 

Minimum qualifications for the ideal future caregiver include:  

  • Bachelor's Degree in Social Work, Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training OR High School Diploma/GED and six years of experience OR Associate’s Degree and four years of experience OR Master’s Degree and one year of experience 
  • Knowledge of statistical and financial analysis, primary research and business plan development 

Preferred qualifications for the ideal future caregiver include:  

  • Experience in a healthcare setting 
  • Education experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to communicate and exchange accurate information
  • Ability to travel throughout the hospital system

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

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Company

Cleveland Clinic

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